Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Oracle Cloud Reporting
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a consultant role at IBM Consulting, focusing on delivering technical expertise to clients through innovation and technology adoption. Responsibilities include developing solutions for user experience, performance, and scalability, while meeting client specifications. Requirements include a bachelor's degree, Oracle Cloud experience, and technical skills in integration and reporting.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: Noida, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and career growth opportunities. The role involves transaction processing, accounting activities, and working with innovative companies using advanced technologies. It emphasizes mentorship, problem-solving, and professional development in a supportive environment.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and opportunities for innovation. Responsibilities include software development, stakeholder collaboration, and continuous learning, with requirements spanning education and technical skills in SAP and ABAP.
Designer - Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM internship opportunity emphasizing career growth, innovation, and collaboration in creating AI-powered cloud-native solutions. It highlights required skills like UI design, problem-solving, and communication, while showcasing a dynamic and supportive work environment.
Service Designer - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive culture with opportunities for innovation and professional development.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The role involves working with clients to innovate and solve business challenges using IBM's technologies, emphasizing collaboration, continuous improvement, and expertise in Oracle Cloud solutions.
Senior Application Developer
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job posting outlines a Senior Application Developer role at IBM in Ottawa, requiring 8 years of programming experience, Defence Industry expertise, and specific clearances. The position involves technical support, system integration, and collaboration with clients globally.
Data Scientist - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities emphasizing growth, innovation, and benefits like training programs, career development, work-life balance, and cutting-edge AI projects. It highlights a supportive culture, mentorship, and global client impact while outlining technical requirements for a Senior Data Scientist role.
Data Engineer-Data Platforms-AWS
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The text describes a Data Engineer role at IBM Consulting, emphasizing technical expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. It outlines responsibilities involving data pipeline development, streaming solutions, and cloud ecosystem components. Required qualifications include a bachelor's degree, 4+ years of big data experience, and proficiency in tools such as DataBricks and SQL.
Appian Architect/Senior Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and opportunities to drive innovation. The role requires expertise in Appian development, integration technologies, and Agile methodologies, with a strong emphasis on security and performance optimization.
Software Engineering Manager - HashiCorp Terraform Registry
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a technical engineering management role at IBM focused on managing the Terraform Registry, collaborating with global teams, and driving infrastructure as code solutions. It emphasizes career growth, technical leadership, and contributions to cloud-native software development.
Data Engineer - Business Intelligence Internship
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This job description outlines a data engineering role focused on designing cloud-based data solutions, building scalable pipelines, creating analytical dashboards, and collaborating with cross-functional teams. It emphasizes technical expertise in Azure, Databricks, Power BI, and data governance while requiring a master's degree and problem-solving skills.