Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Architect-Mainframe Modernization
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
IBM Consulting offers roles in hybrid cloud and AI solutions, emphasizing collaboration, technical expertise, and career growth through innovation and client-focused projects.
Procurement Manufacturing Engineer Intern
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description outlines the role of a Procurement Manufacturing Engineer PME intern, involving support for new product development, supplier collaboration, quality management, and process oversight. It details responsibilities, required education, technical skills, and preferred experience in supply chain and engineering domains.
SAP Trainee
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, SAP system implementation, and professional growth. It highlights required skills, positive work environment, and the impact of the role on innovative companies.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects using SAP technologies, emphasizing collaboration, innovation, and career growth opportunities through technical expertise and strategic partnerships.
(IJDS DXセンター) Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Japanesespeaking role in IBM Consulting Japan, emphasizing collaboration with global clients, hybrid cloud AI projects, and career growth opportunities. The position requires Japanese proficiency, technical expertise in development frameworks, and leadership experience for project management.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in SAP implementations. It highlights opportunities to work with global clients, lead projects, and leverage IBM's technology platforms for impactful solutions.
MBA Summer Intern – AI-First Transformation & Value Creation
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's AIFirst Transformation organization is redefining enterprise operations with AI, delivering $45B in productivity gains. The internship offers hands-on experience in AI-driven workflows, product strategy, and value creation, positioning candidates at the forefront of enterprise innovation.
Quantum Developer
Company: IBM
Location: Praha, CZ
Posted Dec 09, 2025
This text promotes a quantum computing job opportunity with benefits like mentoring from IBM employees, hands-on experience with IBM Quantum, and career development in quantum consulting. It outlines role responsibilities, required education, and preferred skills while emphasizing inclusive team collaboration.
AI for Code - MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Haifa, IL
Posted Dec 09, 2025
IBM's AI4Code internship offers innovative research opportunities in agentic AI for software development, with collaboration with top researchers and potential for publication or patents. Ideal for motivated students with coding skills and interest in AI-driven solutions.
Staff Solutions Architecture Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves creating technical assets and collaborating with cross-functional teams to enhance cloud solutions and customer outcomes. The position emphasizes innovation, automation, and delivering exceptional client experiences through AI-powered tools and DevOps workflows.
Package Specialist-SAP HANA Basis
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job description outlines an SAP Consultant role at IBM Consulting, emphasizing technical expertise, innovation, and collaboration in delivering SAP solutions. Responsibilities include technical design, client advisory, and working with advanced technologies. Requirements include a bachelor's degree, 5+ years of SAP experience, and certifications. The role involves global collaboration and project leadership.
Industry Consultant-Financial Markets
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and educational requirements. It highlights responsibilities involving innovation, client support, and specific technical proficiencies.