Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Solution Consultant - Procurement Solution Architect
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job description outlines a Procurement Solution Architect role at IBM, emphasizing responsibilities in designing end-to-end procurement solutions, leveraging AI and automation technologies, and collaborating with cross-functional teams. The position offers opportunities to influence IBM's market leadership in BPO services and drive innovative client solutions through strategic expertise and technical skills.
SAP Supply Chain Lead
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise, and leadership in SAP Supply Chain projects. It highlights opportunities to drive innovation and deliver impactful results through strategic partnerships and technology platforms.
SuccessFactors - Core HR Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role in IBM Consulting focused on SAP SuccessFactors and HCM solutions, emphasizing collaboration, career growth, and technical expertise. It outlines requirements and benefits of the position, including opportunities for innovation and professional development.
Consulting Account Executive
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Consulting Account Executive role at IBM, emphasizing opportunities to lead in technology innovation, solve complex problems, and grow business through collaboration with clients and partners. The position requires expertise in data analytics, strong communication skills, and a proactive approach to sales and relationship-building.
SAP Controlling Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and opportunities for career growth through technical expertise and industry knowledge. It highlights responsibilities involving strategic solutions, technology adoption, and professional development.
Global Commodity Manager - Production Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a procurement role at IBM focusing on global supplier management, cost analysis, contract negotiation, and strategic sourcing. The position requires expertise in commodity sourcing, financial knowledge, and collaboration with development teams for new products.
Software Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM seeks an innovative Software Developer to contribute to AI-infused features in a dynamic, collaborative environment, emphasizing cutting-edge solutions and professional growth.
Managing Consultant - SAP HANA SCM SD (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP solutions, and leadership in implementation projects.
Data Engineer - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture with benefits like training programs, flexible work arrangements, and career development. It highlights the role's focus on advanced analytics and leadership while outlining requirements and eligibility criteria.
SAP ISU Billing Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and innovative projects involving SAP solutions and technologies. It highlights the importance of expertise in SAP configurations, certifications, and industry knowledge while promoting a culture of evolution and empathy.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Data Engineer role at IBM Consulting, requiring graduate degrees, 7+ years of data engineering experience with Azure and Python, and expertise in databases, cloud technologies, and scripting languages. It emphasizes technical skills and professional qualifications for a client-facing innovation position.
Associate Data Scientist - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
IBM Consulting's Associate Program offers career growth, technical development, and innovation opportunities. It emphasizes machine learning, collaboration, and problem-solving for impactful client solutions.