Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP ABAP Developer
Company: IBM
Location: Islamabad, PK
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on collaborating with global clients to enhance hybrid cloud and AI solutions. The role involves designing SAP applications, integrating systems, and maintaining technology platforms. Required skills include SAP ABAP development, HANA integration, and stakeholder management.
QA/Test developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights IBM's role as a dynamic team focused on software quality assurance, emphasizing opportunities to innovate, collaborate, and solve complex problems through automation and continuous improvement. The position requires technical skills in Python, Git, and Agile methodologies, while offering growth in cloud technologies and QA best practices.
Application Developer-Open Source
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to work on impactful projects. It outlines role responsibilities, technical expertise requirements, and preferred qualifications for an Associate Software Developer position.
Cloud Database Reliability Engineer (DBRE)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a role for a cloud developer specializing in database operations within IBM Cloud's Kubernetes environment. The position requires expertise in databases like PostgreSQL, Redis, and MongoDB, along with experience in automation, troubleshooting, and production operations. Both required and preferred qualifications emphasize technical skills in cloud platforms, containerization, and database management systems.
System Services Representatives - 초대졸 신입사원
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines the role of IBM TLS Systems Services Representatives, requiring technical expertise in hardware/software support, client communication, and continuous learning. Responsibilities include onsite maintenance, problem resolution, and ensuring client satisfaction through collaboration with teams and adherence to technical strategies.
Application Architect-RDBMS
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in database administration. It outlines responsibilities involving application support, infrastructure changes, and proactive monitoring, while highlighting educational requirements and preferred qualifications.
Chief Hardware Engineer for Storage Platforms
Company: IBM
Location: Houston, US
Posted Dec 09, 2025
This text describes the IBM Storage Infrastructure Design Team's role in developing storage solutions, requiring technical expertise in hardware, software, and collaboration with vendors. It outlines responsibilities, skills, and educational requirements for engineers in this field.
【大阪】アプリケーションアーキテクト（産業領域）
Company: IBM
Location: Osaka, JP
Posted Dec 09, 2025
This job description highlights opportunities in IBM Consulting, emphasizing collaboration with global clients, career growth, and innovative projects in hybrid cloud and AI. Responsibilities include leading teams, managing projects, and working with technologies like Java and cloud platforms.
Data Engineer-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description highlights opportunities in IBM Consulting's innovation centers, emphasizing collaboration with global clients, technological expertise, and career growth. It outlines responsibilities like developing customized systems, working with agile methodologies, and leveraging cloud technologies. Requirements include a bachelor's degree, Python/Spark experience, and problem-solving skills.
Associate System Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role offers opportunities to work on hybrid cloud and AI projects with global clients, emphasizing collaboration, innovation, and career growth. Required skills include programming in Java, C++, Python, and a bachelor's degree.
Software Engineer - Quality and Performance
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
This job posting highlights a role in developing testing frameworks for a distributed serverless database platform, emphasizing challenges in scalability, resilience, and AI integration. The position requires expertise in distributed systems, chaos testing, and cloud technologies, with opportunities to shape test infrastructure for global mission-critical workloads.
HR onboarding professional for AP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of an Onboarding Specialist in HR Operations, emphasizing seamless onboarding experiences, Japanese language proficiency (JLPT N2), 23 years of HR experience, and skills in Microsoft Office and HRIS platforms. The position requires creating positive employee experiences while ensuring compliance with HR policies and operational excellence.