Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Developer in Test
Company: IBM
Location: Brno, CZ
Posted Dec 09, 2025
IBM seeks a Software Developer in Test to join their innovative team, focusing on cloud-native solutions with opportunities for growth and collaboration. The role emphasizes creating exceptional software experiences through rigorous testing, problem-solving, and working with cutting-edge technologies.
Project Manager-Data Platforms
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving data domain projects, team management, and technical expertise in areas like Exstream tools. It emphasizes skills in document design, template creation, and industry-specific knowledge.
Senior IAM Specialist - Privileged Access Management (PAM)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM CIC's career opportunities, emphasizing growth, training, work-life balance, and a supportive culture. It details roles requiring technical expertise in PAM solutions and outlines benefits like certifications, recognition programs, and diversity initiatives.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, technical problem-solving, and professional growth opportunities. It highlights roles involving biometric device troubleshooting, endpoint integration, and working with global clients through IBM's delivery centers.
PROCESS INNOVATION PROFESSIONAL-MARKETING OPERATIONS
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focusing on digital transformation through agile methodologies and AI-powered workflows. It highlights collaboration with global clients, strategic partner ecosystems, and professional growth opportunities while outlining technical requirements and responsibilities for marketing campaign setup roles.
Associate Data Engineer
Company: IBM
Location: Antwerpen, BE
Posted Dec 09, 2025
The text promotes an IBM Data Engineer role in Antwerp, highlighting opportunities in AI-powered cloud-native solutions, big data management, and career growth. It emphasizes technical expertise, innovation, and global collaboration in delivering industry-leading technology services.
Solution Consultant, IBM Apptio
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a Solution Consultant role involving partnership with sales teams, creating value propositions, technical validations, and presentations. It highlights training opportunities, team support, and career growth in a fast-paced environment.
Digital Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
IBM's Digital Technical Specialist role emphasizes collaboration, innovation, and client solutions, offering growth opportunities with comprehensive training and impactful projects.
Senior Transformation Consultant (SAP BTM)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 09, 2025
This text describes a Senior Transformation Consultant role at IBM Consulting, focusing on SAP transformation journeys, collaboration with global clients, and leveraging advanced technologies to drive business value through strategic planning and execution of hybrid cloud and AI initiatives.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation and client collaboration. The role involves accounting responsibilities, requires expertise in financial processes, and emphasizes growth opportunities within a supportive ecosystem.
ServiceNow CSM Jr. Developer / Tester
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers a career with growth opportunities, training, and a supportive environment. The role involves ServiceNow development, collaboration, and innovation in hybrid cloud and AI solutions.
Package Specialist-SAP HANA Basis
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role as an SAP SLT Consultant in IBM's delivery centers, focusing on system implementation, data replication, and cross-functional collaboration. It lists required qualifications, technical expertise, and preferred experience for the position.