Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Deputy Group Manager – Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation in hybrid cloud and AI solutions. It emphasizes career growth, strategic partnerships, and the importance of curiosity and continuous learning in a supportive professional environment.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a job role at IBM Consulting involving technical expertise delivery to public and private sector clients. It outlines required qualifications including education, DevOps experience, and technical skills in tools like Kubernetes, Docker, and Azure cloud. The role emphasizes ownership, problem-solving, and collaboration in innovation centers.
Front-End Software Development Lead/Manager
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
The Carbon Design System is IBM's open-source design system promoting consistent digital experiences. The role involves leading frontend development, managing teams, and advancing web standards with a focus on accessibility and scalable solutions.
Intellectual Property Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM Research's mission to innovate and shape the future of technology through problem-solving and impactful solutions. It outlines roles focused on patent monetization, market research, and supporting business development, while emphasizing a culture of growth, innovation, and technical expertise in computer science and engineering fields.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in Java frameworks. It highlights opportunities for impactful work through IBM's ecosystem and delivery centers.
Package Consultant-SuccessFactors Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI initiatives, emphasizing collaboration with global clients and technical expertise in SAP payroll systems. It highlights opportunities for impactful work and professional growth while detailing specific technical requirements and experience expectations.
DevOps Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a DevOps Engineer to contribute to innovative cloud infrastructure projects, emphasizing collaboration, growth, and technical expertise in a dynamic environment.
Package Consultant-Workday Recruiting
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise, and opportunities to drive innovation through hybrid cloud and AI solutions. It outlines role responsibilities, required qualifications, and preferred skills for a specialized consulting position.
Stagiaire Développeur Cobol - IBM Client Innovation Center - H/F
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
The text describes a role at IBM Consulting involving collaboration with global clients, innovation in cloud and AI solutions, and development opportunities within strategic teams. It highlights technical expertise, project responsibilities, and required skills for a developer position with emphasis on teamwork and communication.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers requiring technical expertise, configuration management, and communication skills. It specifies educational qualifications, technical experience with SAP CPI, and preferred attributes like analytical skills and project experience.
Praktikum – Firmware Development (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 09, 2025
The text describes a software development internship opportunity focusing on IBM Z Firmware development, requiring skills in Linux environments, C/C++, and system-level programming. It highlights positive aspects like working with advanced technologies and contributing to critical system improvements.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Deputy Manager role in IBM's Record to Report R2R domain, emphasizing collaboration with innovative companies, career growth opportunities, and technical expertise in accounting processes. It highlights IBM's commitment to professional development and strategic partnerships.