Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Brand Technical Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship program emphasizes collaborative innovation, technical expertise, and client-centric solutions. The role involves building credibility, developing proposals, and leveraging technology to drive digital transformation. It offers growth opportunities with a focus on teamwork and professional development.
Streaming Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native software solutions at IBM, emphasizing collaboration on large-scale systems and contributions to open-source projects. The role involves enhancing Apache Pulsar, working with distributed technologies like Cassandra, and participating in a fast-paced environment focused on developer experience and scalability. Required expertise includes systems programming, distributed systems, and SDLC processes, with preferences for experience with Pulsar or Kafka.
Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern, September Start)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This text promotes an internship opportunity at IBM's Ecosystem team, highlighting skills development in B2B sales, solution selling, and partner engagement. It emphasizes hands-on training, real business impact, and professional growth in a dynamic environment.
Data Scientist Intern 2026 (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
This text promotes IBM Consulting's internship program, emphasizing career growth opportunities, skill development, and a supportive environment for professionals seeking to advance their careers through hands-on experience with cutting-edge technologies and mentorship.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on long-term client relationships, digital transformation, and professional growth. It highlights collaboration with industry visionaries, strategic partner ecosystems, and mentorship programs. The role emphasizes HR processes, technical expertise, and communication skills for success in a dynamic work environment.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery, partnership development, and Oracle application implementation. It specifies required qualifications, experience in cloud applications, and technical skills in areas like PLSQL and performance tuning.
Package Consultant-SAP BTP
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver SAP solutions, collaborate with clients, and drive innovation through technical expertise and skill development opportunities.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and technical expertise in developing rulesets and workflows. It outlines responsibilities, required education, and technical skills needed for the role.
Package Specialist-SAP HANA FIN CO
Company: IBM
Location: Shenzhen, CN
Posted Dec 09, 2025
This job description outlines a role as an SAP FICO Consultant in IBM Consulting, focusing on implementing and configuring SAP Finance and Controlling modules in brownfield environments. It emphasizes collaboration with clients, technical expertise in SAP systems, and requirements for a bachelor's degree, relevant certifications, and experience with SAP modules like MM, SD, and RISE with SAP. The position also highlights teamwork, communication skills, and adaptability in dynamic environments.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 09, 2025
IBM's job description emphasizes innovation, problem-solving, and client collaboration, highlighting opportunities to work on challenging projects and deliver exceptional technical support in a dynamic environment.
Sourcing Professional – Direct & Research for Healthcare & Life Sciences
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a procurement professional with expertise in healthcare and life sciences sourcing, emphasizing strategic sourcing, regulatory compliance, cross-functional collaboration, and technology proficiency. Requirements include a bachelor's degree, 10-15 years of experience in pharmaceutical sectors, and knowledge of FDA GMP/ISO standards.
Network Solution Consultant
Company: IBM
Location: Hong Kong, HK
Posted Dec 09, 2025
This text describes the role of a network solution architect at IBM, outlining responsibilities such as planning and designing networks, collaborating with stakeholders, and required skills like analytical thinking and leadership. It also lists certifications and preferred experiences for the position.