Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Intern 2026: IBM Research AI Systems
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research emphasizes innovation and problem-solving in technology development. The project focuses on improving multimodal data processing systems through AI and software optimizations. Required skills include experience with AI frameworks and programming languages, with a preference for advanced degrees.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing global client collaboration, strategic partnerships, and technical expertise in billing systems and programming languages.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic technology platforms, and opportunities for growth through problem-solving and creative solutions.
Quality Engineer-Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Middleware Testing Practitioner role at IBM Consulting, emphasizing technical expertise, automation skills, and experience with specific tools. It details responsibilities, required education, and technical qualifications for the position.
HR Transformation Centre of Competence (CoC) Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting is seeking an HR Transformation Consultant to leverage their successful AI-led HR transformation experience, focusing on inspiring clients, data-driven opportunities, and global team collaboration through proven methods and domain expertise.
Application Developer-Oracle eBS
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships. It outlines responsibilities involving solution development, Oracle ERP implementation, and Agile methodologies, along with educational and technical requirements.
Application Developer-Cloud FullStack
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring software development, collaboration, and expertise in Java, Spring Boot, and microservices. The position emphasizes innovation, stakeholder engagement, and continuous learning within IBM's consulting ecosystem.
Package Specialist-Oracle EPM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focusing on client collaboration, technical solutions, and expertise in HFM and FDMEE. It emphasizes skills in Agile, Scrum, and DevOps, along with communication and problem-solving abilities.
Entry Level Back End Developer 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
This job description highlights IBM's opportunity to work on innovative AI projects, collaborate with top experts, and solve complex challenges. The role involves developing enterprise applications with frameworks like PyTorch and TensorFlow, working on cutting-edge hardware accelerators, and contributing to open-source efforts. It emphasizes leadership, technical expertise, and impactful problem-solving in a dynamic environment.
Data Engineer-Enterprise Content Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on technical expertise and document design using OpenText Exstream. Responsibilities include creating templates, understanding file formats, and performing unit testing. Required skills involve experience with Exstream tools and technical knowledge.
Application Developer-Adobe Experience Manager
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities for digital transformation. It outlines responsibilities for an Application Developer specializing in Adobe Experience Manager, requiring skills in AEM, Java, and digital solutions.
SAP Security / SAP IDM Consultant
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
This job description seeks a Principal SAP Security Consultant with expertise in leading security projects, ensuring compliance, and fostering innovation. Required skills include deep SAP security knowledge, strategic thinking, and leadership capabilities. Applicants must have NV1 clearance and a relevant degree or experience.