Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Sterling Order Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on client collaboration, hybrid cloud, and AI innovation. It outlines role responsibilities, required technical expertise in Episerver CMS, SEO, and web analytics, along with preferred qualifications like a Master's degree and experience with link orchestration.
Data Engineer
Company: IBM
Location: Chicago, US
Posted Dec 09, 2025
This job description outlines the role of a Data Engineer at IBM, including responsibilities like assembling datasets, improving data infrastructure, and collaborating with teams. It also specifies required education and technical skills, with a salary range of $160,555 to $180,600 per year.
UX Design Lead
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job posting highlights opportunities to lead UX design teams, create innovative AI-powered solutions, and collaborate with cross-functional teams. It emphasizes experience in enterprise design, leadership in agile methodologies, and delivering user-centric outcomes for global customers.
Cobol Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in mainframe systems, and opportunities for career growth through continuous learning and problem-solving.
Application Architect
Company: IBM
Location: Toronto, CA
Posted Dec 09, 2025
The text describes a job role requiring an architect with expertise in Microsoft Azure, fullstack development, and cloud technologies. It outlines technical skills, education requirements, and preferred qualifications for the position.
Software Developer Intern 2026- New York
Company: IBM
Location: New York, US
Posted Dec 09, 2025
IBM's internship offers hands-on experience with cutting-edge technologies, mentorship from industry experts, and a clear path to full-time roles. The program emphasizes real-world impact, collaborative learning, and professional growth through networking opportunities and project contributions.
Delivery Consultant - Cloudera
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes an IBM Technology Expert Labs role emphasizing career growth, collaborative innovation, and impactful problem-solving. It highlights world-class services, client-focused collaboration, and professional development opportunities within a supportive and experiential work environment.
Senior Managing Consulting Deal Leader Public Sector - SAP S/4HANA Procurement - (m/f/x)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting highlights IBM's opportunity for a Sales Deal Leader focused on SAP expertise and business growth. The role emphasizes client relationships, innovation, and market expansion while requiring strong sales skills and German language proficiency.
Programa de Prácticas - Business Analyst
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological advancements. It outlines responsibilities involving process improvement, project management, and working with cross-functional teams in delivery centers.
Package Consultant-SAP FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on technical expertise in SAP systems, collaboration with global clients, and contributing to innovation in hybrid cloud and AI solutions. The position requires skills in financial instruments, system configuration, and testing, with a emphasis on delivering impactful results through strategic partnerships.
AI Application Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, system design, data architecture leadership, and required technical expertise in areas like machine learning and generative AI.
Data Scientist - Artificial Intelligence (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 09, 2025
The text promotes IBM Consulting's career opportunities, highlighting collaboration with global clients, innovative technologies, and professional growth. It emphasizes a supportive culture, technical expertise, and competitive compensation, portraying a positive work environment with clear career development paths.