Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP S/4HANA Defense & Security Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions for global clients, emphasizing collaboration, innovation, and career growth. It outlines responsibilities for SAP S4HANA implementation in defense and security sectors, requiring expertise and a NATO security clearance.
Hardware Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM's Systems division and its focus on developing advanced IT infrastructure, including servers, storage, and processors. It highlights the India Systems Development Lab's role in innovation and collaboration across global teams, along with job requirements for expertise in hardware design and programming.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work. Responsibilities include software development, stakeholder collaboration, and continuous learning, with requirements spanning education, experience, and technical skills in SAP HANA and ABAP development.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with global clients to accelerate digital transformation using agile methods and AI. It emphasizes collaboration, innovation, and long-term career growth within IBM's ecosystem.
Package Consultant-SAP IS Retail
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and the importance of technical expertise. It outlines role responsibilities, required education, and preferred skills for a position involving problem-solving and technology adoption.
Brand Technical Sales - webMethods Hybrid Integration
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 09, 2025
This text describes the IBM Brand Technical Specialist role, emphasizing technical expertise in integration solutions, sales maturity, and client relationship management. It outlines responsibilities like solution design, demo creation, and collaboration with sales teams, along with required qualifications and preferred skills in specific integration technologies.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI initiatives, with responsibilities involving Workday implementation, client collaboration, and technical expertise. It highlights required certifications, preferred skills, and the impact of the role on client success.
Application Developer Intern
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This text promotes an application developer intern role at IBM Consulting, emphasizing career growth, collaboration with experts, and opportunities to contribute to innovative projects. It highlights skills development, technical requirements, and a supportive environment for newcomers.
Digital Technical Specialist - Storage: Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
The text promotes a Digital Sales Technical Specialist role at IBM Storage, emphasizing collaboration, career growth, and positive impact. It highlights opportunities to work with trusted clients, advanced technology, and a supportive learning environment that drives success and professional development.
Business Transformation Consultant-Digital Change
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation for clients. Responsibilities include developing solutions that enhance user experience and reduce costs, while collaborating with clients as a trusted advisor. The position requires business change expertise, technical guidance, and communication skills.
Senior Software Engineer - HashiCorp Nomad
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with experienced teams, and contribute to impactful projects. The role emphasizes reliability, scalability, and expertise in distributed systems, with a focus on solving complex challenges and advancing technology through collaboration.
Payroll Professional
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Senior Payroll Analyst role in Red Hat's EMEA region, requiring expertise in multinational payroll processing, ADP systems, and compliance with statutory regulations. The position involves managing complex operations, mentoring team members, and ensuring accurate and timely payroll processing while adhering to strict deadlines and business controls.