Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on payroll processes, client collaboration, and technical expertise in SAP HR systems. It outlines responsibilities, required certifications, and compliance requirements for managing payroll data migration and integration with financial systems.
HR onboarding professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The Onboarding Specialist role involves coordinating pre-onboarding activities, ensuring compliance, and creating a positive employee experience. Key responsibilities include managing documentation, facilitating onboarding sessions, and supporting new hires' integration into the company.
Oracle Cloud ORC Functional Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.
AI Driven Skills Growth Development Intern (May 2026 – 16 months)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
A 16-month development intern role in Markham requiring full-time studies, focusing on AI tools and sales enablement projects with tech skills in Python, Java, and LLMs.
セキュリティ・プロジェクトマネージャ/アーキテクト/テクニカルス ペシャリスト
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on security systems and innovation, emphasizing collaboration with global clients, technological advancement, and professional growth opportunities. The role involves managing security projects, leveraging expertise in SIEM, SOAR, and network security, while fostering a culture of curiosity and creativity.
Security Consultant-Infrastructure Security
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This text describes a Cloud Security Engineer role requiring expertise in cloud security compliance, CSPM tools, and security policies. It outlines responsibilities such as monitoring cloud environments, conducting security reviews, and implementing best practices. The position demands technical certifications, experience with AWS/Azure, and proficiency in security frameworks.
Intern 2026: Quantum Software Applications
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research emphasizes innovation, problem-solving, and technological impact. The internship involves quantum solutions, software development, and collaboration with partners. Required skills include quantum computing knowledge and Qiskit expertise, with a focus on practical applications and growth opportunities.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights IBM's commitment to innovation and customer solutions, emphasizing opportunities in cloud-native AI technologies and security roles. It outlines responsibilities in GRC programs, IAM management, and compliance frameworks, while showcasing the company's global impact and collaborative team environment.
Expert Labs Delivery Consultant Automation
Company: IBM
Location: Lima, PE
Posted Dec 09, 2025
The text describes a career opportunity at IBM Technology Expert Labs emphasizing worldclass services, collaborative culture, and impactful problem-solving. It highlights required expertise in automation, cloud integration, and DevOps, while promoting career growth through experiential learning and global collaboration.