Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software development engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
IBM Tokyo Software Development contributes to global markets by delivering reliable, innovative solutions through collaboration with other divisions and continuous user feedback integration.
Analyste de données (parcours Data Scientist)
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility is a high-tech manufacturer offering competitive benefits, a safe work environment, and opportunities for growth in data analysis roles. The position includes security checks and eligibility requirements for Canadian citizens or permanent residents.
Network and Computer Systems Administrator Apprenticeship
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
IBM's apprenticeship program offers opportunities to learn, grow, and contribute to innovative technology solutions. The role involves system administration tasks, with structured training and potential for full-time employment post-graduation. Requirements include technical skills and a willingness to learn, with support for career development.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description outlines a Data Migration Lead role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, and responsibilities spanning project planning, data assessment, stakeholder coordination, and compliance. It highlights opportunities for professional growth and impact through innovative technology solutions.
Oracle Payroll Specialist
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative solutions, and a supportive work environment. The role includes leadership responsibilities, technical expertise, and benefits like training programs, flexible working, and career development. The company emphasizes collaboration, compliance, and a culture of continuous improvement.
Back End Storage Developer S3
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Back End Storage Developer role at IBM with opportunities to innovate, collaborate, and solve complex problems. The position requires expertise in storage systems, software development, and Agile methodologies, while emphasizing leadership and technical leadership skills.
Business Transformation Consultant-Finance Analytics - Sydney - 17.4 Months FTH
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
IBM is seeking a Business Transformation Consultant with expertise in IBM Planning Analytics TM1 and cloud technologies. The role involves leading technical implementations, collaborating with stakeholders, and driving digital transformation initiatives. The position offers career growth opportunities within a global technology leader.
Deputy Program Manager
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
This text describes a Deputy Programme Manager role at IBM Consulting, emphasizing collaboration, innovation, and career growth opportunities. It outlines responsibilities across programme operations, stakeholder management, and team leadership, while highlighting required expertise in IT transformation and cloud technologies.
TRIRIGA System Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves leading TRIRIGA implementations, ensuring data quality, and collaborating with clients. It requires 10+ years of experience in TRIRIGA and cloud environments, with a focus on hybrid cloud and AI advancements.
Testing intership GDL
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM's internship offers career growth through collaboration with global clients, skill development, and diverse projects in software quality testing. The role emphasizes continuous learning, innovation, and contributing to high-quality software delivery.
Managing Consultant - SAP S/4HANA FI (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM Consulting role emphasizing technical expertise, global collaboration, and innovation in hybrid cloud and AI. It highlights career growth opportunities, SAP S4HANA focus, and required skills like process consulting and multilingual proficiency.
IT Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of a Technical Support SpecialistAdvisor at IBM, detailing responsibilities such as providing technical services, problem resolution, and communication with management. It lists required qualifications including a bachelor's degree, technical expertise in operating systems, and customer service skills. The position emphasizes professionalism, teamwork, and problem-solving abilities.