Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Quality Engineer-Automation
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include teamwork, training, and communication skills, with requirements for a bachelor's degree and technical testing expertise.
Software Engineer - Cloud Platform , Langflow
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing growth, collaboration, and expertise in Kubernetes and cloud infrastructure. The role involves designing scalable systems and contributing to cutting-edge technologies with a focus on customer impact.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, professional growth opportunities, and technical expertise in SAP solutions. It highlights a supportive culture, strategic partnerships, and advanced technologies for impactful client outcomes.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities in FP&A roles, emphasizing collaboration, innovation, and growth. It highlights the company's focus on technology, client impact, and professional development while outlining required skills and responsibilities for the position.
Technical Pre-Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
This text promotes a Technical PreSales Specialist role at IBM in Valencia, highlighting opportunities for international career growth, collaboration with global companies, and benefits like competitive compensation, professional development, and a supportive work environment.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and the role of an SAP Consultant in driving innovation through technical expertise and strategic solutions.
Senior Front End Developer - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture. It highlights benefits like training programs, flexible work arrangements, and a focus on technical excellence. The role involves leading frontend development and collaborating with cross-functional teams to deliver impactful solutions.
Quote to Cash Professional-Mandarin Bilingual
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role offers an exciting opportunity to join a global team supporting sellers in presales activities, with a focus on innovation and long-term growth. Responsibilities include optimizing proposals, managing client relationships, and ensuring strategic sales tactics align with business objectives.
Associate Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
The IBM Consulting Associates Program offers global opportunities for professional growth, technical development, and impactful client collaboration through innovative SAP solutions and agile methodologies.
Senior Application Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Senior Application Architect role focused on defining and delivering PLM/Digital Engineering solutions, requiring technical leadership, mentoring, and expertise in Siemens Teamcenter. It emphasizes architectural design, system integration, and innovation in complex projects.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role of a senior SAP Consultant, required expertise in SAP technologies, and the importance of curiosity and problem-solving in delivering impactful results.
Technical Support Representative- Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing opportunities to work with global clients on hybrid cloud and AI projects, collaboration with industry visionaries, and professional growth through a culture of innovation and empathy. It outlines technical requirements and the importance of expertise in microsegmentation and security technologies.