Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Indirect Tax Analyst
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text outlines the responsibilities and requirements for an Indirect Tax Analyst role, emphasizing VAT operations, reconciliation tasks, collaboration with teams, and necessary skills. It details job duties such as preparing VAT returns, balance sheet reconciliations, and supporting tax audits, while specifying educational and technical qualifications.
Back-end Developer
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM seeks a motivated Software Engineer with SQL and Python skills to contribute to innovative infrastructure projects in a collaborative environment. The role emphasizes growth, innovation, and cross-functional teamwork to deliver scalable solutions for clients.
Senior Software Development Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves collaborating in agile environments, designing technical solutions, and solving complex problems with expertise in microservices and AI. It emphasizes leadership, innovation, and delivering value through scalable software systems.
Business Analyst-ADM
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise, innovation, and collaboration. Responsibilities include teamwork, training, communication, and acting as a liaison between business and tech teams. Requirements include a bachelor's degree, technical experience in asset management, and preferred master's degree with strong documentation skills.
2026 Client Engineering Intern
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
IBM's technology sales role emphasizes collaboration, technical expertise, and people skills to solve complex business challenges. The position offers growth opportunities, a supportive team environment, and a focus on innovation through cloud, AI, and security solutions. Applicants are sought for their technical education, communication abilities, and willingness to engage in a dynamic internship program.
Procurement Sourcing Professional-Korean Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation in procurement roles, highlighting responsibilities like sourcing, cost optimization, and cross-functional collaboration. The role requires expertise in Korean, AI, and data analysis, with a focus on strategic partnerships and process improvements.
Package Consultant - SAP HANA Basis
Company: IBM
Location: Giza, EG
Posted Dec 09, 2025
This job description outlines an SAP Basis consultant role at IBM, focusing on SAP system management, security strategies, and collaboration with clients to ensure successful implementation and compliance.
Senior Software Engineer - HashiCorp Terraform Stacks
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with global teams, and contribute to open-source projects. The role emphasizes career growth, technical expertise in Terraform and Go, and impactful contributions to the infrastructure-as-code community.
Project Manager SAP
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, professional growth opportunities, and impactful project management roles with strong technical and leadership requirements.
Senior Content Designer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, global growth, and collaborative design work. It highlights roles in creating AI-powered solutions, user-centric content experiences, and cross-functional teamwork to deliver exceptional customer outcomes.
Software Engineer - DBaaS Serverless
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate in a diverse team, and contribute to impactful projects. The role requires expertise in cloud infrastructure and Kubernetes while emphasizing growth, innovation, and customer-centric outcomes.
Brand Sales specialist
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
IBM's AI and data platform enables organizations to leverage data across hybrid environments, creating value through trust and innovation. The role involves driving platform adoption, building client relationships, and collaborating on solutions that align with business goals.