Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Strategic Account Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a strategic account manager role at IBM Software, emphasizing opportunities to transform customer challenges into industry-leading solutions, collaborate with a dedicated team, and drive sales of cloud-native software. It highlights responsibilities like managing enterprise accounts, executing solution selling, and aligning with customer needs while requiring expertise in cloud infrastructure and strategic sales.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for growth through strategic partnerships and continuous learning.
Junior backend developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. It outlines technical requirements including SaaS development, cloud technologies, and Agile methodologies.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers focusing on automation testing, requiring expertise in software testing processes, programming languages, and tools. It emphasizes technical skills, education requirements, and responsibilities related to test automation and continuous delivery.
SAP PP Team Leader
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's consulting roles emphasize collaboration with clients, SAP expertise, and team leadership for impactful career growth. The position highlights opportunities to innovate, optimize supply chains, and leverage technology platforms while fostering professional development in a supportive environment.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing global collaboration, innovation in hybrid cloud and AI, and opportunities to impact clients through technical expertise. It outlines responsibilities, required skills, and career growth, highlighting the role's significance in transforming business needs into solutions for IBM and its clients.
IBM Maximo (MAS) Infrastructure Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities through technical expertise and strategic partnerships.
Product Manager Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves defining AI product strategies, collaborating across teams, and ensuring ethical practices. Required skills include product management fundamentals, Agile methodologies, and data analytics expertise.
Internship - Software Developer - Db2 AI Optimizer (f,m,x)
Company: IBM
Location: Ehningen, DE
Posted Dec 09, 2025
IBM Software seeks a backend developer to contribute to AI-powered cloud-native solutions, focusing on query optimization and machine learning. The role offers growth opportunities with a team dedicated to innovation and enterprise-scale data processing.
Ingénieur automatisation et support des équipements
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility offers competitive benefits, a safe work environment, and opportunities in high-tech manufacturing and automation. The role involves innovative projects with engineering teams, emphasizing growth and technical expertise in advanced technologies.
Backend Developer [GoLang]
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a backend developer role focused on network management and software-based networking technologies. The position requires expertise in C++, Python, Linux, Docker, Kubernetes, and cloud platforms like AWS, Azure, and GCP. Responsibilities include developing features, participating in engineering meetings, and writing automated tests. The role emphasizes collaboration with product teams and adherence to agile methodologies.
Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role at IBM's consulting client innovation centers, emphasizing opportunities to solve complex problems, provide customer service, and work in a dynamic environment with technical expertise and global client collaboration.