Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Engineer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text describes a Data Engineer role at IBM Corporation with responsibilities involving data pipeline design, AI solutions for industrial clients, and cloud platform integration. It outlines required qualifications including advanced degrees, technical expertise in specific tools, and salary range.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to innovate and solve complex business challenges through tailored solutions and digital transformation initiatives.
Application Architect-Azure Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work in IBM's delivery centers, focusing on Azure solutions, cloud migration, and professional growth. It emphasizes mentorship, technical training, and diverse project experiences while requiring expertise in full-stack development and cloud technologies.
SAP Ariba Consultant
Company: IBM
Location: Kosice, SK
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP Ariba, and opportunities for innovation. It outlines responsibilities including system integration, data management, and team leadership, along with required qualifications and skills.
Kubernetes Platform Engineer (Go, back-end)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
IBM Cloud's Kubernetes Service, developed with Red Hat, offers job opportunities for engineers. The role involves creating scalable solutions using Go, Ansible, and Terraform, with a focus on customer-centric platforms.
Recruiter, Consulting
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a recruitment role at IBM with opportunities to shape the company's future, requiring expertise in talent acquisition and innovative approaches. The position emphasizes impactful responsibilities, professional growth, and working in a dynamic environment.
Développeur C# .NET expérimenté (Strasbourg)
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
IBM Consulting offers innovative roles with global clients, focusing on cloud and AI solutions, collaboration, and career development through technical expertise and continuous learning.
L3 SOC Analyst
Company: IBM
Location: Taguig City, PH
Posted Dec 09, 2025
This job description outlines a Senior Threat Response Analyst role focusing on cybersecurity incident response, digital forensics, and threat hunting. It details responsibilities such as advanced incident investigations, containment strategies, and collaboration with clients. Required qualifications include expertise in security technologies, forensic analysis, and certifications like GIAC or CISSP.
Business Transformation Consultant-Application Automation
Company: IBM
Location: Taipei, TW
Posted Dec 09, 2025
This job description outlines a Platform Engineer role focusing on designing, maintaining, and optimizing cloud-native platforms using OpenShift and Kubernetes. Responsibilities include platform design, automation with Infrastructure as Code, CICD pipeline enablement, troubleshooting, and mentorship. Required skills involve Kubernetes expertise, OpenShift proficiency, Terraform, containerization, and OS operations. Preferred experience includes monitoring tools, GitOps principles, and presentation skills.
Associate Application Consultant-AWS Cloud
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text promotes IBM Consulting's Associate Program, emphasizing professional growth, global client collaboration, and opportunities to work on innovative technologies. It highlights career development, technical skills training, and the importance of a growth mindset in solving complex client challenges.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to lead teams through strategic technology platforms. It highlights required skills in full-stack development and Azure, while promoting growth and impactful problem-solving for clients.
Senior Managing Consultant - SAP HANA SCM SD (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI, career development opportunities, and technical expertise in SAP solutions. It emphasizes collaboration with global clients and the use of proven methodologies to deliver impactful results.