Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with global clients to innovate hybrid cloud and AI solutions, requiring expertise in Oracle Cloud and HCM projects, with a focus on collaboration and technical excellence.
Z Infrastructure Solutions Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This internship offers an exciting opportunity to work with IBM Z technologies and gain experience in enterprise systems and cloud transformation. The role involves collaborating with mentors and clients to design innovative solutions, while also learning about hybrid cloud strategies and emerging technologies.
CFO/CXO Advisory Consultant - Finance & Procurement Operations
Company: IBM
Location: Naples, US
Posted Dec 09, 2025
This job posting seeks a Procurement Tower Delivery Lead with 10+ years of experience in procurement operations and leadership roles. The role combines hands-on leadership with strategic advisory capabilities, requiring expertise in end-to-end ProcuretoPay processes, vendor management, and process improvement initiatives. Key responsibilities include ensuring SLA compliance, managing procurement teams, and driving operational excellence for a Fortune 500 client.
Assistente de Torre de Controle
Company: IBM
Location: Salvador, BR
Posted Dec 09, 2025
The text describes a role at IBM Consulting focused on digital transformation through agile methodologies and AI-driven processes. It emphasizes collaboration with clients, career growth, and innovative technologies while outlining responsibilities like data analysis, operational monitoring, and process optimization. Required skills include analytical thinking, Excel/Power BI proficiency, and BPO experience.
Senior Scala Developer
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
The text describes a Senior Scala Developer role at IBM Consulting, highlighting opportunities for career growth, technical expertise, and a supportive work environment. It emphasizes collaboration, innovation, and professional development while outlining responsibilities and required skills.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI initiatives, requiring expertise in SAP MDG implementations and data management. The position emphasizes collaboration, innovation, and technical skills in areas like data migration and master data governance.
Senior Engineer - HashiCorp Core Data/Infragraph
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on cloud-native solutions, collaborate with cross-functional teams, and contribute to innovative infrastructure systems. It emphasizes technical expertise, career growth, and impactful customer outcomes.
[AI Infrastructure/Platform Research] Research Tokyo Student Intern（TRL)
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
IBM Research is hiring interns to innovate compiler and runtime techniques for AI accelerators, focusing on high-performance, sustainable, and secure distributed AI infrastructure. The role involves research in areas like Kubernetes, OpenShift, and Confidential Computing, with a duration of 3-6 months at the IBM Hakozaki Office.
SAP ABAP Application Developer
Company: IBM
Location: Armonk, US
Posted Dec 09, 2025
This job posting describes a senior SAP ABAP Application Developer role requiring advanced technical expertise in SAP systems, workflow development, and integration technologies. The position involves complex development tasks, system optimization, and collaboration with middleware teams, with a salary range of $150,550 to $197,400 per year.
Software Developer Co-Op 2026 Austin
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job posting outlines a Software Developer CoOp role with responsibilities including Agile development, UI design, and collaboration with teams. It lists required education, technical skills, and preferred experiences such as cloud platforms and automation tools.
Application Developer-ReactJS
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a job role at IBM Consulting involving technical expertise and client delivery. It outlines required skills like JavaScript, ReactJS, and cloud platforms, along with educational qualifications and preferred experiences such as familiarity with modern tools and integration with backend services.
【札幌】分散系サーバー基盤開発リーダー（金融領域）
Company: IBM
Location: Sapporo, JP
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in distributed systems, and opportunities for long-term growth. The role requires leadership in development projects and experience with specific technologies like Unix systems and Oracle databases.