Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Arquitecto Hybrid
Company: IBM
Location: Bogota, CO
Posted Dec 09, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation in cloud and AI, and professional growth with a strong emphasis on skills development and impactful solutions.
Business Development Executive - Oracle
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting outlines a Business Development Leader role at IBM, focusing on identifying business opportunities, collaborating with Oracle, and driving revenue growth. It details responsibilities like market research, client relationship management, and proposal preparation, along with required qualifications and technical expertise.
Product Manager - IBM Storage
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM's infrastructure solutions and job opportunities, emphasizing innovation, collaboration, and growth. It highlights roles involving market research, product strategy, and teamwork, while outlining required skills and a supportive work environment.
Integration Architect
Company: IBM
Location: Vilnius, LT
Posted Dec 09, 2025
This text describes a role at IBM Consulting Client Innovation Center focusing on hybrid cloud and AI solutions. It outlines responsibilities like leading proof-of-concept projects, collaborating with cross-functional teams, and developing technical expertise. The job requires skills in cloud platforms, integration patterns, and containerization technologies, with opportunities for innovation and professional growth.
Manager – Record to Report (R2R)
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Manager R2R role at IBM Consulting, emphasizing financial accounting expertise, month-end close processes, ERP systems, and process improvement initiatives. It highlights collaboration with clients, professional growth opportunities, and the importance of analytical skills in a dynamic work environment.
SAP S/4HANA Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a SAP consultant role at IBM Consulting, requiring expertise in SAP Enterprise Asset Management and Supply Chain Management, with emphasis on end-to-end project experience, technical skills, and strong communication abilities. The position highlights collaboration, leadership, and problem-solving in delivering successful client outcomes.
Quality Engineer-Functional
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
The text describes a job role involving testing and quality assurance in IBM's delivery centers, with responsibilities including test case development, collaboration with stakeholders, and technical expertise in areas like API testing and Agile methodologies. It outlines required and preferred qualifications, emphasizing hands-on experience with tools and systems.
IBM Internship Data Engineer - Python
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship program offers opportunities to work on real-world data projects, gain hands-on experience with industry tools, and collaborate with experts in data engineering and AI. The role involves ETL development, data quality assurance, and cross-functional teamwork, with a focus on innovation and professional growth.
Application Developer-Java & Web Technologies
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, strategic partnerships, and professional growth opportunities. It outlines technical requirements and problem-solving responsibilities for a Software Developer role.
Digital Technical Specialist - Power & Public Cloud for Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
The role of a Digital Sales Technical Specialist at IBM involves collaborative technical expertise, client engagement, and career growth in a supportive environment. Responsibilities include acting as a Power expert, providing technical sales support, and positioning IBM's solutions against competition. The position emphasizes professional development, cross-team collaboration, and building a personal brand through trusted advisory roles.
Competitive Strategist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks a Competitive Strategist to analyze market trends and guide product strategy for their data platform, requiring research skills and industry knowledge.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities for career growth through strategic partnerships and innovation.