Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

K-12 Education Lead

Company: Canva

Location: Thailand

Posted Dec 08, 2025

Canva seeks an Education Customer Success Manager in Thailand for remote work. Role involves collaborating with education stakeholders, fostering adoption, and supporting curriculum design. Opportunity for impact in education tech.

Lead Software Engineer (Unity)

Company: Demiurge Studios

Location: USA

Posted Dec 08, 2025

Demiurge Studios seeks a lead software engineer with Unity and C++ experience to join their collaborative team. The role involves managing projects and mentoring, with benefits including flexible work, medical coverage, and a diverse workplace.

Sr. Software Engineer - Developer Impact (Full Stack)

Company: Zapier

Location: North America

Posted Dec 08, 2025

Zapier seeks a Senior Full Stack Engineer to enhance developer productivity through AI tools. The role involves building internal platforms, integrating AI into workflows, and collaborating with teams to improve processes.

Enterprise Account Executive

Company: Makersite GmbH

Location: USA

Posted Dec 08, 2025

This job posting highlights a role as an Enterprise Account Executive at Makersite, focusing on sustainable product development and digital collaboration. The position offers opportunities to work with large enterprises, contribute to innovative projects, and enjoy hybrid work flexibility with comprehensive benefits.

Account Director - Life Sciences

Company: H1

Location: USA

Posted Dec 08, 2025

H1's mission is to provide equitable healthcare through data and AI, with a focus on innovation and customer partnerships. They offer competitive compensation and a supportive work environment.

Lead Product Designer - Enterprise

Company: Zapier

Location: North America

Posted Dec 08, 2025

Zapier promotes responsible AI use and seeks a Lead Product Designer to build governance frameworks for enterprise automation, emphasizing innovation, collaboration, and inclusive hiring practices.

Software Engineer - Applied AI

Company: DevRev

Location: Philippines

Posted Dec 08, 2025

This job description outlines a Forward Deployed Engineer role at DevRev, requiring expertise in AI integration, system development, and cross-functional collaboration. Responsibilities include building AI solutions, integrating platforms, and optimizing performance. The position demands technical skills in TypeScript, Python, and cloud deployment, along with experience in API integration and data analysis. Candidates must undergo background verification and demonstrate problem-solving abilities.

Senior PPC Specialist

Company: Welltech

Location: Ukraine,Spain,Poland,Cyprus

Posted Dec 08, 2025

Welltech, a global company with Ukrainian roots, aims to improve wellness through innovative solutions. They have 255 million users and are expanding with five hubs. The job posting seeks a Senior PPC Specialist to drive growth and ROI, emphasizing collaboration and performance.

Senior Product Manager

Company: Libra Solutions

Location: USA

Posted Dec 08, 2025

This job posting seeks a Senior Product Manager with strategic leadership experience to define and execute scalable product roadmaps, collaborate with cross-functional teams, and drive business growth. The role involves managing product lifecycles, integrating platforms, and aligning with enterprise objectives. The company emphasizes innovation, operational efficiency, and customer success through technology-driven solutions in legal and healthcare funding sectors.

Account Director - Life Sciences and Pharma

Company: H1

Location: USA

Posted Dec 08, 2025

H1's mission focuses on advancing healthcare equity through data and AI innovation, emphasizing trust in healthcare systems and impactful work in biotech. The job posting highlights strategic account management roles with opportunities for growth, collaboration, and competitive compensation.

Support Engineer

Company: Allium

Location: USA

Posted Dec 08, 2025

Allium simplifies blockchain data access by addressing industry challenges, offering scalable solutions for analysts and engineers. The company bridges blockchain and non-blockchain worlds, supported by notable customers and a mission inspired by Bloomberg and Google's data organization efforts.

Senior Product Designer

Company: Leonardo.Ai

Location: Australia

Posted Dec 08, 2025

LeonardoAi seeks a Senior Product Designer to shape user experiences for AI tools. The role involves collaborative design, iterative prototyping, and contributing to an inclusive culture with flexible work options and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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