Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

MicroStrategy Architect

Company: Data Meaning

Location: USA

Posted Dec 08, 2025

This job description seeks a MicroStrategy Architect to design enterprise BI solutions, collaborate with stakeholders, lead performance tuning, and mentor teams. The role requires expertise in MicroStrategy platforms, data modeling, and cloud deployments, with experience in client-facing consulting environments.

Senior Accountant

Company: VSP Vision

Location: USA

Posted Dec 08, 2025

The text describes a job role involving accounting tasks, financial reporting, and compliance requirements. It outlines qualifications, responsibilities, and compensation details while mentioning employment policies and equal opportunity practices.

Account Manager

Company: Torchlight Analytics LLC

Location: USA

Posted Dec 08, 2025

This job description outlines the role of a Senior Account Manager at Torchlight, focusing on post-sale customer relationships in the defense industry. Responsibilities include managing customer satisfaction, driving renewals, and leading teams. Qualifications require defense industry experience, leadership skills, and security clearance. The company emphasizes equal opportunity employment and provides insights for government and corporate decisionmakers.

Software Engineer Mid to Senior Level

Company: Mayvue

Location: USA

Posted Dec 08, 2025

Mayvue is seeking Mid to Senior Software Engineers to join their growing team. The role offers hybrid work options, competitive benefits, and opportunities for growth. The company emphasizes innovation, collaboration, and professional development, making it an attractive opportunity for experienced developers.

Creative Lead

Company: Canva

Location: Thailand

Posted Dec 08, 2025

This job description highlights a Creative Lead role at Canva in Thailand, emphasizing cultural resonance, local authenticity, and strategic innovation. The position involves shaping content strategies, collaborating with cross-functional teams, and driving growth for the brand's presence in Thailand. It showcases opportunities for creative leadership and impact on the regional creative economy.

Consulting Psychologist/Neurologist/Psychiatrist

Company: Cogstate

Location: USA

Posted Dec 08, 2025

Cogstate advances brain health science globally, offering trusted cognitive assessments and clinician opportunities. Their mission drives neuroscience breakthroughs with a collaborative, patient-first approach.

Business Development Representative - Public Sector

Company: Canva

Location: Australia

Posted Dec 08, 2025

This job description highlights a role focused on sales and business development at Canva, emphasizing collaboration, pipeline generation, and cross-functional teamwork. The company offers equity packages, inclusive parental leave, flexible work options, and a supportive culture with opportunities for growth and creativity.

Multi-Specialty Professional Coder

Company: AAPC

Location: USA

Posted Dec 08, 2025

This job posting seeks a remote Contract Coder with 5+ years of experience in medical coding for physician practices and surgical specialties. The role requires strong organizational skills, attention to detail, and compliance with HIPAA regulations. Candidates must possess certifications like CPC or CCSP and demonstrate excellent communication and time management abilities. The employer emphasizes equal opportunity practices and maintains strict confidentiality standards.

Talent Scientist - Graduate Lead

Company: Canonical

Location: EMEA

Posted Dec 08, 2025

Canonical, a remote-first tech company, offers innovative hiring processes and global opportunities with competitive benefits, emphasizing diversity and scientific talent selection.

Sr. Program Advisor (Closer)

Company: Lean Marketing

Location: USA

Posted Dec 08, 2025

This job ad promotes a high-performance team at Lean Marketing seeking an exceptional Senior Program Advisor Closer. The role offers warm prequalified appointments, high-impact conversations with entrepreneurs, and uncapped earning potential. The company emphasizes growth-minded leaders, proven methodologies, and a supportive team environment with remote flexibility and generous vacation days.

Creative Director

Company: Blue Matter

Location: USA

Posted Dec 08, 2025

Blue Matter is a growing global management consultancy specializing in biopharmaceutical strategy with a strong entrepreneurial culture and global presence. The job posting highlights opportunities for a Creative Director to lead creative vision, collaborate with cross-functional teams, and contribute to agency growth. The role emphasizes innovation, compliance, and impactful work in the pharmaceutical industry, supported by competitive compensation and benefits.

Director of Performance Marketing - Growth

Company: GoodPower

Location: USA

Posted Dec 08, 2025

GoodPower's mission focuses on driving the energy transition through renewable technologies and community impact. The organization seeks a Director of Performance Marketing to expand their advertising strategies and advance climate advocacy. The role involves managing digital campaigns, collaborating across departments, and leveraging data insights to support their goals. The position offers competitive compensation and benefits, with a remote work arrangement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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