Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Technical Support Engineer Java .Net
Company: New Relic
Location: USA
Posted Dec 08, 2025
New Relic seeks passionate Support Engineers to join their innovative team, focusing on technical excellence, collaboration, and diversity. The role involves solving complex issues and contributing to product improvements while emphasizing continuous learning and customer empathy.
Staff Engineer - Experimental Projects
Company: Stripe
Location: Remote
Posted Dec 08, 2025
Stripe's mission to increase the GDP of the internet offers unprecedented opportunities for impactful innovation. The role combines technical excellence with creative problem-solving, allowing engineers to shape the future of platforms and empower global businesses through rapid prototyping and experimentation.
Business Development Representative
Company: HubSpot
Location: Remote
Posted Dec 08, 2025
This text describes a Business Development Representative role at HubSpot with responsibilities including prospecting, collaboration with Account Executives, and scheduling demos. It outlines requirements like sales experience and language skills, along with benefits such as hybrid work, training, career growth, and wellness programs.
Principal Product Manager AI/ML Initiatives
Company: eClinical Solutions
Location: Remote
Posted Dec 08, 2025
eClinical Solutions seeks a Principal Product Manager to lead AI-driven innovations in clinical trials. The role emphasizes strategic vision, cross-functional collaboration, and impactful AI solutions. The company highlights a culture of inclusivity and growth opportunities.
Principal Product Data Scientist
Company: Tripadvisor
Location: Remote
Posted Dec 08, 2025
This job posting highlights Viator's role as a leading travel experience marketplace, emphasizing opportunities to shape data science strategy, leverage AI technologies, and contribute to impactful product innovations. The position offers competitive compensation, flexible work arrangements, and a collaborative culture focused on customer-centric solutions.
Engineering Manager - Web Experience
Company: Dropbox
Location: Remote
Posted Dec 08, 2025
This text describes a Development Manager role at Dropbox, focusing on leading web platform development, shaping architecture, and managing cross-functional teams. It outlines responsibilities like technical vision, scalability, and team leadership, along with requirements and preferred qualifications for the position.
Senior Financial Partnerships Manager - Cards
Company: Mercury
Location: Remote
Posted Dec 08, 2025
Mercury seeks a Senior Partnerships Manager to build and maintain strategic financial partnerships, focusing on growth, collaboration, and innovation within their fintech ecosystem. The role involves managing partnerships, driving product innovation, and ensuring compliance while fostering relationships with internal and external stakeholders.
Technical Program Manager - Commerce Systems
Company: Stripe
Location: Remote
Posted Dec 08, 2025
This text describes Stripe's mission to increase the GDP of the internet and highlights the role of a Technical Program Manager in driving large-scale technical programs. It emphasizes opportunities to impact the global economy, solve complex problems, and collaborate across teams. The job requires expertise in infrastructure, systems design, and program management, with a focus on delivering scalable solutions and influencing engineering leadership.
Senior Machine Learning Engineer - Dev Platform Data and Discovery
Company: Reddit
Location: Remote
Posted Dec 08, 2025
This job posting highlights a role in developing engaging experiences for Reddit communities, emphasizing collaboration, innovation, and impactful projects. It outlines responsibilities involving machine learning, system design, and team leadership, along with competitive benefits like healthcare, equity, and flexible work arrangements.
Head of Marketing - Demand Generation
Company: Apollo.io
Location: Remote
Posted Dec 08, 2025
This role involves leading demand generation strategies to drive pipeline growth, collaborating with cross-functional teams, and offering competitive benefits like equity and global travel coverage.
Senior Product Data Scientist
Company: Tripadvisor
Location: Remote
Posted Dec 08, 2025
Viator seeks a Senior Product Data Scientist to lead data science initiatives, enhance product features, and collaborate with cross-functional teams. The role offers competitive compensation, flexibility, and opportunities to innovate in travel tech.
UX Quantitative Research Intern
Company: Pinterest
Location: Remote
Posted Dec 08, 2025
This internship offers opportunities to contribute to product decisions through data analysis, collaborate with cross-functional teams, and work on impactful projects. Requirements include a PhD in relevant fields and experience with statistical methods.