Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-Workday Talent Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves collaborating with clients on hybrid cloud and AI solutions, requiring expertise in Workday HCM and project management skills.
Associate Delivery Project Manager
Company: IBM
Location: Krakow, PL
Posted Dec 08, 2025
The text outlines a role in project management support, focusing on administrative tasks, contractual obligations, and collaboration with teams. Required qualifications include a bachelor's degree, technical expertise, and leadership skills. The position emphasizes compliance, financial management, and a collaborative environment.
Deal Leader Cybersecurity Senior Consultant - Industrial Sector (f/m/x)
Company: IBM
Location: No City, AT
Posted Dec 08, 2025
The role involves collaborating with global clients to enhance cybersecurity solutions, requiring expertise in cybersecurity services and leadership skills. IBM emphasizes innovation, client relationships, and professional growth through strategic partnerships and technology platforms.
Package Consultant-Oracle EPM Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation through technical expertise, and career growth. It outlines responsibilities like solution development, configuration of financial systems, and Agile methodology, while highlighting required skills in planning modeling and technical implementation.
Data Engineer (Informatica Power Center)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 08, 2025
IBM Consulting offers roles in data engineering with opportunities to work on hybrid cloud and AI projects, requiring expertise in cloud platforms and ETL processes.
PTP Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 08, 2025
The text describes an IBM Consulting intern role involving collaboration on client projects, utilizing latest technologies, and opportunities for skill development and career growth. It outlines responsibilities and requirements for the position.
Project Administrator-Project Support (Hazel Balagtas)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 08, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and project administration responsibilities. It highlights technical expertise, organizational skills, and career growth opportunities within IBM's ecosystem.
Senior Maximo Functional Analyst
Company: IBM
Location: Calgary, CA
Posted Dec 08, 2025
This job description highlights a senior technical consulting role at IBM Consulting, emphasizing collaboration with global clients, technical leadership in hybrid cloud and AI initiatives, and opportunities to drive innovation through expertise in Maximo solutions and integration frameworks.
Application Architect-SAP Enterprise Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 08, 2025
The text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP and cloud technologies, and professional growth. It outlines responsibilities involving Supply Chain projects, innovation, and integration of cloud applications. The role requires extensive SAP experience and specific technical skills, with a focus on delivering impactful solutions for clients.
Accounts Receivables Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 08, 2025
This role involves working with clients on digital transformation projects, requiring skills in finance and technology. IBM Consulting offers a supportive environment with growth opportunities and advanced tools like AI and hybrid cloud solutions.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on delivering innovative solutions through global collaboration, technical expertise, and strategic SAP implementations. It emphasizes opportunities for professional growth, client impact, and working with cutting-edge technologies.
Firmware Developer
Company: IBM
Location: Waterford, IE
Posted Dec 08, 2025
This job posting seeks a software developer with expertise in operating systems and low-level programming to contribute to IBM's Linux kernel enhancements for IBM Z. Responsibilities include design, implementation, and collaboration with open-source communities, requiring 3+ years of experience in C/C++/Assembly and familiarity with IBM Z architecture.