Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.
IBM Concert - Workflow Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading workflow development, collaborating with cross-functional teams, and leveraging technical expertise in Python and Ansible to create innovative solutions. The position emphasizes growth opportunities, professional development, and contributing to cutting-edge AI-powered cloud-native software for global customers.
Finance Business Analyst Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM focuses on leveraging technology to enhance industries through innovation. The role involves financial analysis, stakeholder collaboration, and data-driven insights to support business decisions.
Principal Engineer - HashiCorp Core Data
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Principal Engineer role at IBM focusing on innovative cloud solutions, technical leadership, and strategic initiatives. The position emphasizes collaboration between IBM and HashiCorp, requiring expertise in distributed systems and a commitment to engineering excellence. It offers opportunities to shape technical direction and drive impactful projects.
Senior Data Scientist - mit sehr guten Deutschkenntnissen (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
The text highlights IBM Consulting's career opportunities focusing on global client collaboration, innovation in hybrid cloud and AI, and professional growth through technical expertise and strategic partnerships. It emphasizes problem-solving, machine learning, and teamwork in a supportive environment.
Package Consultant-SAP FIN FI
Company: IBM
Location: Ahmedabad, IN
Posted Dec 08, 2025
This role involves collaborating with clients on SAP FI implementation, leading projects, and ensuring technical expertise. Requirements include 12 years of SAP experience and strong problem-solving skills.
Sales / Business Development Manager - IBM Academic Program
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM seeks a Sales Business Development Manager to drive growth of their Academic Program in India, requiring strategic planning, partner engagement, university relationships, and market analysis. The role emphasizes innovation, collaboration, and achieving sales targets in the EdTech sector.
Maximo Application Developer
Company: IBM
Location: Calgary, CA
Posted Dec 08, 2025
This role involves collaborating with clients and teams to develop Maximo solutions, requiring technical expertise in configuration, integration, and reporting while contributing to hybrid cloud and AI initiatives.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves leading teams to innovate with clients using IBM's technology, focusing on strategic solutions and collaboration. The position emphasizes career growth, partnership excellence, and resource optimization within IBM's ecosystem.
Senior Solutions Engineer
Company: IBM
Location: SYDNEY, AU
Posted Dec 08, 2025
This role offers opportunities to innovate in cloud solutions, collaborate with teams, and drive customer success through technical expertise and strategic guidance.
Procurement Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
The text describes a procurement role at IBM emphasizing collaborative innovation, problem-solving, and professional growth. It outlines responsibilities like managing purchase orders, reporting, and client support, while highlighting required skills such as communication, adaptability, and technical expertise in SAP/ARIBA. The tone is encouraging, focusing on opportunities to lead and make an impact.
Application Architect-SAP ADM
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This role offers opportunities to work with clients on SAP solutions, emphasizing collaboration, innovation, and professional growth through technical expertise and strategic projects.