Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Quality Engineer-Automation
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This job description outlines a role at IBM Consulting's delivery centers focusing on automation testing, requiring expertise in software testing processes, Java, and tools like Selenium. It emphasizes technical skills, continuous delivery, and collaboration with teams.
Software Engineer In Test
Company: IBM
Location: Brno, CZ
Posted Dec 08, 2025
The text highlights IBM's career opportunities in software development, emphasizing collaboration, innovation, and growth. It outlines roles involving test planning, automation, and quality assurance, while detailing required expertise in testing methodologies, programming languages, and cloud technologies. The focus is on transforming customer challenges into solutions through AI-powered cloud-native software.
Application Developer-Cloud FullStack
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in cloud development, and requirements for Java proficiency, microservices architecture, and containerized deployments.
Maximo Technical Leader
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical leadership in Maximo platforms, and opportunities for innovation. It outlines responsibilities involving system design, team collaboration, and technical expertise, along with required qualifications and preferred skills in emerging technologies.
Senior Cloud Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions, emphasizing growth, global opportunities, and impactful software development for millions of users. The role requires expertise in microservices, cloud technologies, and agile practices, with a focus on high-quality, scalable systems.
Business Transformation Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 08, 2025
This role involves driving digital transformation in the automotive industry using IoT and AI technologies, focusing on connected vehicles and data-driven solutions. It requires expertise in telematics, cloud platforms, and collaboration with cross-functional teams.
Professional Services Sales Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 08, 2025
This text promotes a career opportunity at IBM Software, emphasizing collaboration, innovation, and professional growth. It highlights the role's focus on delivering exceptional client experiences, managing sales processes, and contributing to cloud-native solutions. The description showcases a positive work environment with global opportunities and a commitment to customer success.
Senior Oracle Cloud Consultant
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 08, 2025
This role involves collaborating with clients to innovate hybrid cloud and AI solutions using IBM's technology, requiring Oracle expertise and a focus on continuous improvement.
Senior Consultant - AI Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job posting highlights a Senior AI Engineer role at Hakkoda, now part of IBM, emphasizing innovation, collaboration, and impactful AI solutions. The position requires expertise in LLMs, cloud platforms, and client-facing delivery, with opportunities for growth and leadership in a dynamic environment.
SAP Finance Senior Consultant
Company: IBM
Location: Zurich, CH
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on SAP Finance Transformation, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to drive impactful change through strategic expertise and technology platforms.
Systems Support Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 08, 2025
IBM's apprenticeship program offers hands-on learning, mentorship, and career growth opportunities for tech-savvy individuals seeking to develop skills in systems support.
Solution Architect (HS)
Company: IBM
Location: Leicester, GB
Posted Dec 08, 2025
IBM CIC offers extensive career growth opportunities, diverse teams, and a supportive work environment with benefits like training programs, flexible working, and industry certifications. The role emphasizes innovation, technical expertise, and collaboration across sectors.