Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Talent Sourcer
Company: Kraken
Location: Canada,UK,Spain,Portugal,Ireland
Posted Dec 06, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption. They offer a remote work environment with a focus on security, education, and client support. The company is looking for a Sourcer to join their team on a 12-month contract to help increase crypto adoption.
Manager - Product Security Incident Response (PSIRT)
Company: GitLab
Location: USA
Posted Dec 06, 2025
The Security Manager of the Product Security Incident Response Team (PSIRT) is responsible for protecting GitLab products and services by analyzing, validating, and coordinating responses to security vulnerabilities. The role involves driving the strategy and execution of vulnerability analysis, partnering with security and engineering leaders, overseeing vulnerability fix validation, leading security releases, identifying and sponsoring automation efforts, and championing high-quality communication. The ideal candidate should have experience leading vulnerability triage and remediation processes, a strong understanding of application and code security, experience using data and metrics to assess vulnerability risk, and a track record of driving down vulnerability volume and recurrence.
Senior Product Manager, Dedicated
Company: GitLab
Location: EMEA,North America
Posted Dec 06, 2025
The Senior Product Manager role involves owning the strategy and roadmap for GitLab Dedicated Commercial, a single-tenant SaaS deployment for highly regulated customers. The role focuses on driving enterprise adoption, shaping pricing and packaging, and ensuring the platform meets strict security, compliance, and performance expectations. Collaboration with various teams is essential to deliver customer results and grow the platform.
Commercial Account Executive - Mid Market
Company: GitLab
Location: EMEA,Germany,Netherlands,UK
Posted Dec 06, 2025
The role of a Midmarket Account Executive at GitLab involves building relationships with midmarket customers, guiding them through the adoption and expansion of GitLab's DevSecOps platform, and collaborating with various teams to drive successful outcomes. The position requires proven sales experience, effective communication skills, and a deep understanding of GitLab's value proposition.
Principal Product Marketing Manager - Application Security
Company: GitLab
Location: North America,Latin America
Posted Dec 06, 2025
This role involves leading GitLabs security product marketing, shaping market-leading security narratives, and collaborating with cross-functional teams to drive revenue growth and customer adoption. The position emphasizes autonomy, strategic influence, and thought leadership in security solutions.
Senior Corporate Counsel
Company: Sprout Social
Location: USA
Posted Dec 06, 2025
Sprout Social is seeking a Senior Corporate Counsel to join their Legal team. The role involves reviewing and negotiating complex contracts, providing legal support to sales and customer success teams, collaborating with cross-functional teams, and participating in special projects. The ideal candidate should have 8+ years of commercial contracts experience, strong risk assessment skills, and experience collaborating with cross-functional teams. Sprout Social offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
Strategic Account Executive
Company: GitLab
Location: UK
Posted Dec 06, 2025
The role of a Strategic Account Executive at GitLab involves owning a portfolio of strategic and large enterprise customers in the UK, driving new customer acquisition and expansion, leading complex multistakeholder sales cycles, developing and executing focused account plans, collaborating with various teams and partners, and acting as the voice of the customer. The ideal candidate should have experience managing large strategic accounts, selling software developer tools, building and executing account plans, and aligning with GitLab's values.
Senior Engineering Manager
Company: Grafana Labs
Location: USA
Posted Dec 06, 2025
The role is a leadership position managing a distributed engineering team to build observability solutions on Grafana Cloud. It involves shaping product strategy, fostering team culture, and collaborating with cross-functional teams to deliver high-quality user experiences.
Elixir Engineer- (Paid Interview)
Company: Array
Location: USA
Posted Dec 06, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a modern API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.
Performance Marketing Manager - Emerging Media & Channel Innovation
Company: Kraken
Location: USA
Posted Dec 06, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse global workforce.
Senior Staff Content Designer - Pay Group
Company: Gusto, Inc.
Location: Canada
Posted Dec 06, 2025
The job posting is for a Lead Content Design role at Gusto, focusing on AI-enabled experiences for payroll and related work. The role involves shaping customer-facing UI content, collaborating with cross-functional teams, and leveraging AI. The ideal candidate should have experience in content design, AI, and a builder mindset.
Revenue Operations Manager
Company: Warp
Location: USA
Posted Dec 06, 2025
Warp is seeking a Revenue Operations Manager to lead and optimize their go-to-market systems, processes, and reporting as they scale across PLG inbound, enterprise, and outbound motions. The role involves ensuring funnel efficiency, building PLG to enterprise systems, owning GTM tooling and stack, generating insights, and driving continuous improvement.