Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Solutions Engineer
Company: HubSpot
Location: USA
Posted Dec 06, 2025
HubSpot seeks a Solutions Engineer to collaborate with teams, solve customer challenges, and drive sales. The role emphasizes teamwork, innovation, and professional growth in a supportive environment.
Senior Principal Product Manager
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
Dropbox is seeking a Senior Principal Product Manager to define and lead the vision, strategy, and execution for a multiproduct ecosystem. The role involves driving strategy, collaborating with executives, leveraging data insights, and building a dedicated multiproduct team to enhance user engagement and retention across Dropbox products.
eCommerce Content Manager
Company: OLIVER Agency - North America
Location: Canada
Posted Dec 06, 2025
The role is for an eCommerce Content Manager to join OLIVER's in-house studio, working remotely in Canada. The position involves managing content quality, system maintenance, and syndication workflows for healthcare and wellness brands across digital retail platforms. The ideal candidate should have 5-10 years of experience in eCommerce content management, experience with CPG brands in healthcare or wellness, and expertise with Digital Asset Management and Product Information Management platforms.
Expert Legal Counsel - Product
Company: Vonage
Location: USA
Posted Dec 06, 2025
Vonage is hiring a full-time legal counsel to support their global Carrier Management Team. The role involves providing specialist legal advice to various teams, developing customer-friendly and compliant templates, collaborating with product and legal teams, and negotiating with major MNOs and MVNOs. The ideal candidate should have 7+ years of post-bar experience, strong in-house legal experience with fast-paced tech companies, and a deep understanding of global telecoms regulatory landscape.
Staff Product Designer - Marketing Hub - AI Focus
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role of Staff Product Designer at HubSpot's Marketing Hub team involves shaping intuitive, high-impact product experiences for customers in the context of AI. The position requires extensive experience in designing digital products, a strong ability to synthesize data and user insights, and excellent communication skills. The role offers a competitive compensation package and benefits.
Marketing Technical Specialist
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role of Marketing Technical Specialist at HubSpot involves owning and optimizing the segmentation infrastructure to enable accurate audience targeting. The ideal candidate should have experience with CRM systems, building segments, and automation tools. The role requires strong communication skills, technical curiosity, and the ability to collaborate cross-functionally.
Staff Software Engineer - Developer Productivity
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Code team operates at the foundation of Stripe's engineering velocity, providing tools and services for code management. They are currently evolving their infrastructure to handle a massive monorepo and are building custom solutions for Git scalability, developer experience, and distributed systems.
Manager - Solutions Engineering
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role is for a Manager of Solutions Engineering to lead a team of SEs, drive technical win motion, and ensure customer value. The ideal candidate should have leadership experience, SE background, and a data-driven mindset. Key responsibilities include team management, deal strategy, process ownership, and cross-functional collaboration.
Senior Marketer - Global Growth Partnerships
Company: HubSpot
Location: USA
Posted Dec 06, 2025
HubSpot is seeking a Senior Marketer to lead the strategy and partnerships arm for their Creators program. The role focuses on driving conversions and building visibility through creator collaborations. The successful candidate will build and scale the NanoMicro Creator Partnerships Program, develop creator partnerships, collaborate with cross-functional teams, and analyze performance to optimize for AI visibility and conversion.
Senior Services Consultant
Company: HubSpot
Location: UK
Posted Dec 06, 2025
The Senior Services Consultant role at HubSpot involves guiding customers through implementation and service strategies to support their success. The role requires strong communication skills, business and technical acumen, and the ability to recommend solutions, create implementation plans, and influence customer decisions. The position is open in Ireland and the UK, with hybrid or remote work options.
Senior Site Reliability Engineer
Company: MariaDB plc
Location: Canada
Posted Dec 06, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.
Senior Principal Product Manager
Company: Dropbox
Location: USA
Posted Dec 06, 2025
Dropbox is seeking a Senior Principal Product Manager to define and lead the vision, strategy, and execution for a unified platform experience across all Dropbox products. The role involves driving cross-functional alignment, leveraging data and insights, and building a dedicated multiproduct team to scale the ecosystem.