Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Full Stack Engineer - Developer API, Poe
Company: Quora
Location: USA
Posted Dec 06, 2025
Quora is a remote-first company with a mission to grow collective intelligence through its platforms Quora and Poe. The company is seeking a Senior Full Stack Engineer to work on the Poe product, building features for the Developer API and enabling third-party developers. The role involves collaborating with cross-functional teams, rapid prototyping, and implementing new product features.
Associate Digital Analytics Specialist
Company: Typeform
Location: Spain
Posted Dec 06, 2025
The role is for an Associate Digital Analytics Specialist to join the Data Tracking team. The role involves contributing to tracking plans, maintaining data standards, translating business needs into tracking specifications, managing key tools, and facilitating integration with engineering teams. The ideal candidate has a foundation in digital data, familiarity with the tech stack, experience tracking impact, understanding of user journeys, and a collaborative mindset.
Finance and Systems Data Lead
Company: Incode Technologies
Location: USA
Posted Dec 06, 2025
Incode is a Series B unicorn with a $125B valuation that provides AI-powered identity verification solutions to leading banks, fintechs, marketplaces, and governments. They are seeking an experienced NetSuite Senior Consultant/Administrator to lead the support, optimization, and expansion of their global ERP platform. The role involves defining a category-defining narrative, developing go-to-market strategies, competitive intelligence, content creation, full-funnel enablement, voice of customer insights, metrics tracking, and team leadership.
Expert Data Platform Engineer
Company: Typeform
Location: Germany,Ireland,Netherlands,Portugal,Spain,UK
Posted Dec 06, 2025
The role is for an Expert Data Platform Engineer to lead the data platform and tracking teams at Typeform. The position involves shaping the next-generation data and AI platform architecture, introducing modern governance, and owning mission-critical components that power Typeform's AI strategy. The role requires technical leadership, architecture design, platform ownership, optimization, governance, mentorship, and cross-team collaboration.
Project Associate
Company: Array
Location: USA
Posted Dec 06, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs launch consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. Array is a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.
Senior UX Engineer - Prototyping Platforms
Company: Reddit
Location: USA
Posted Dec 06, 2025
The role is completely remote-friendly and focuses on building a robust prototyping platform for Reddit. The Senior UX Engineer will lead the evolution from disposable prototypes to a scalable experimentation platform, shaping the technical architecture, building the web-based React/Next.js environment, accelerating velocity, bridging the gap between design and production, leading tooling efforts, and mentoring the design team. The position requires 5+ years of experience in UX engineering, frontend development, or design technology, with a focus on building systems, platforms, or complex internal tools. The base pay range is $180,200 - $252,300 USD.
Analytics Engineer
Company: Hightouch
Location: USA
Posted Dec 06, 2025
The job posting is for an Analytics Engineer role that involves working with various business teams to develop data models and systems that drive business value. The role requires strong SQL skills, experience with cloud data warehouses and dbt, and the ability to communicate effectively with both technical and non-technical audiences. The company offers a competitive salary range of $160k-$180k per year and meaningful equity compensation.
AI Software Engineer I
Company: Daxko
Location: USA
Posted Dec 06, 2025
Daxko is seeking an AI engineer to build core features and pipelines for their AI platform. The role involves working on retrieval, embeddings, model integrations, and production-grade AI services. The ideal candidate should have experience with AI/ML frameworks, embeddings, vector databases, and cloud environments.
Copywriter - Breakout Prop
Company: Kraken
Location: USA
Posted Dec 06, 2025
Kraken promotes crypto adoption through innovation and security, seeking a Copywriter to shape brand messaging and drive growth. The role involves crafting content across platforms while aligning with crypto values and mission-driven goals.
Manager - Customer Success Engineer
Company: Hightouch
Location: USA
Posted Dec 06, 2025
The role involves leading a team of Customer Success Engineers to quickly remove customer blockers, improve experiences, and provide technical support throughout the customer journey. The ideal candidate should have 3-5 years of people management experience, strong technical understanding, and excellent communication skills. The company offers a competitive salary range of $130,000-$160,000 USD per year.
Strategic Community Specialist
Company: Reddit
Location: UK
Posted Dec 06, 2025
This job description outlines a strategic role in community management, focusing on growth in the UK market. Responsibilities include building local communities, iterating on growth strategies, and collaborating cross-functionally. It highlights opportunities to influence global expansion and work with key teams.
Sr. Compliance Associate - Equities
Company: Kraken
Location: USA
Posted Dec 06, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is hiring a Compliance Analyst with broker-dealer and investment advisor experience to oversee a retail equities ETF and option platform, ensuring compliance with FINRA, SEC, and state regulations.