Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Clojure/ClojureScript Engineer - Fashion AI Automation

Company: Stylitics

Location: USA

Posted Dec 05, 2025

Stylitics is a leading visual outfitting and styling solution for top retailers and brands, using AI and stylist expertise to deliver outfit recommendations. They are seeking a skilled Clojure engineer to build AI-powered fashion and retail automation systems, including outfit image generation, product copywriting, review flows, and vector search architectures.

Senior Backend Engineer (Java)

Company: Secfix

Location: India,Pakistan

Posted Dec 05, 2025

Secfix automates security compliance for SMBs in Europe, offering remote work, competitive salaries, equity, and a supportive culture. They seek senior engineers to scale their product and grow as a European compliance automation leader.

Senior React.js Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 05, 2025

Lemonio is a marketplace connecting talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, flexible schedules, and support throughout the cooperation stages. The company emphasizes clear communication, self-organization, and reliability. They have multiple projects available for senior developers with various tech stacks.

Senior Engineering Manager - Location AI

Company: Mapbox

Location: USA

Posted Dec 05, 2025

Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.

Senior Backend Engineer (Typescript)

Company: Cryptio

Location: UK

Posted Dec 05, 2025

Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring senior backend engineers to join their integrations squad, focusing on building and maintaining integrations between Cryptio's SaaS platform and third-party APIs. The role involves writing production-grade TypeScript code, owning the end-to-end process, collaborating with product and other engineers, mapping data models, monitoring health, and contributing to architecture decisions. Cryptio offers a remote or hybrid working environment, competitive perks, and a collaborative culture.

Music Content Specialist

Company: 1021 Creative

Location: USA

Posted Dec 05, 2025

The Music Content Specialist role involves tracking and organizing music content, ensuring quality control, and providing feedback. The position requires 12+ years of experience in digital content and the music industry, strong organizational skills, and the ability to work remotely in the Pacific timezone. Benefits include remote work, generous leave, health insurance, and a 401K plan.

Sr. Product Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 05, 2025

Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.

Recruiting Coordinator

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.

Staff Software Systems Engineer - Behavior Validation

Company: General Motors

Location: USA

Posted Dec 05, 2025

The job description outlines a critical role for a Staff Software Systems Engineer on the Behavior Validation team within the Autonomous Vehicle organization. The role involves leading validation efforts for autonomous vehicle software, defining requirements and metrics, analyzing and characterizing autonomous behaviors, prototyping testing strategies, and mentoring team members. The ideal candidate should have an advanced degree in a relevant field, 10+ years of experience in systems engineering or related fields, proficiency in SQL, Python, and C++, strong analytical thinking skills, and excellent communication skills.

Executive Assistant

Company: DevRev

Location: Philippines

Posted Dec 05, 2025

DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.

Senior Frontend Engineer - GraphQL & Networking Platform

Company: Airbnb

Location: USA

Posted Dec 05, 2025

The Community You Will Join section describes the Client Data & Networking Platform team at Airbnb, which empowers engineers to build fast, reliable, and data-rich features at scale. The Difference You Will Make section highlights the role of a frontend engineer in shaping the foundations for product engineers to deliver excellent user experiences. The Typical Day section outlines the responsibilities of collaborating with various teams and driving adoption of tooling and frameworks.

Principal Software Engineer I

Company: Perforce

Location: USA

Posted Dec 05, 2025

The job posting is for a motivated and detail-oriented frontend or full stack Software Engineer to join the team. The role involves maintaining and enhancing the frontend presentation of the company's flagship on-premise product using TypeScript, Angular, and GraphQL. The position requires 10+ years of experience, strong communication skills, and experience with modern JavaScript frameworks.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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