Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโ€‘driven chatbots, and dataโ€‘rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Enterprise Account Executive - Spanish speaker

Company: Canonical

Location: Latin America

Posted Dec 05, 2025

Canonical is a global tech company focused on open source software. They offer enterprise solutions based on their Linux distribution Ubuntu, targeting various industries. The company values empathy, intellect, passion, teamwork, and energy in their employees. They are expanding their sales team globally and seeking experienced professionals with open source knowledge.

$5k Monthly Virtual Assistant

Company: BEST ESTIMATE PRO

Location: Remote

Posted Dec 05, 2025

The job posting seeks a virtual assistant in the US, mentioning the candidate's business struggles and disability. It outlines duties, payment, and reimbursement details while emphasizing communication via SMS/email. The position is described as flexible but requires specific supplies and a reimbursement process.

Virtual Assistant $1000 Weekly

Company: Best Estimate Pro

Location: Remote

Posted Dec 05, 2025

This job posting seeks a reliable remote assistant based in the US with flexible hours and a $1000 weekly salary. Responsibilities include travel coordination, administrative tasks, and online shopping. Applicants must mention specific keywords to demonstrate they read the post.

Senior SBU System Support Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

Product Solutions is seeking a highly motivated System Support Analyst to collaborate with agile squads and cross-functional teams to drive countrywide and state implementations. The role involves performing research, analyzing product platform design, assessing feasibility, and providing strategic recommendations to enhance business results. The ideal candidate should actively seek feedback, love problem-solving, learn quickly, utilize generative AI, and communicate effectively.

$1000 Weekly Virtual Assistant

Company: BEST ESTIMATE PRO

Location: Remote

Posted Dec 05, 2025

This job posting seeks a reliable remote assistant available to work from home, with responsibilities including travel arrangements, email management, and online shopping. The position offers a $1000 weekly salary with flexible hours, though it requires applicants to mention specific keywords to verify they read the entire posting.

Enterprise Account Executive - Growth

Company: Grafana Labs

Location: UK

Posted Dec 05, 2025

This job posting describes a role for an Enterprise Account Executive at Grafana Labs based in the UK, focusing on sales growth, customer management, and consultative selling. It outlines key responsibilities, required experience, and compensation details, emphasizing a competitive environment and team collaboration.

Senior Analyst - Product Analysis, Data Science Infrastructure

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

The job description is for a Senior Analyst Product Analysis role in the USDS Earnix team at Liberty Mutual. The role involves designing and building major pricing programs in Earnix, collaborating with modeling, data, and technology teams, and ensuring accuracy of pricing and nonpricing outputs. The position requires a bachelor's degree, 3+ years of relevant experience, and proficiency in data query languages and tools.

Engineering Manager - Identity Access & Foundations

Company: Netflix

Location: USA

Posted Dec 05, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on creating amazing user experiences, developing AB tests and features for web, TV, and mobile platforms to encourage signups and keep members engaged. The Identity Access & Foundations team is expanding its investment in identity experiences, aiming to deliver a unified, secure, and scalable identity platform for seamless, personalized access across all Netflix domains and devices.

Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Germany

Posted Dec 05, 2025

Grafana Labs is seeking an Enterprise Account Executive Growth based in Germany to prospect and grow existing business in the DACH region. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in the company's products. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of goal achievement, and fluency in English and German.

Enterprise Account Executive - Acquisition

Company: Grafana Labs

Location: Sweden

Posted Dec 05, 2025

Grafana Labs is seeking an experienced Enterprise Account Executive based in Sweden to prospect and close new business across the Nordics. The role involves understanding customer needs, conveying the value of Grafana products, and managing the sales pipeline. The ideal candidate has 5+ years of technical sales experience, a track record of goal achievement, and excellent communication skills. Fluency in English and Swedish is preferred.

Chief Counsel for Global Risk Solutions Office of Underwriting & Risk Office

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

Global Risk Solutions Legal is seeking an exceptional attorney to serve as the strategic proactive client partner and lead counsel to the GRSs Global Office of Underwriting. The role involves providing primary legal counsel for global underwriting strategy and risk governance, coordinating support from legal and compliance experts, and serving on senior leadership teams. The ideal candidate should have exceptional leadership skills, understanding of the global insurance industry, and expertise in commercial lines and complex underwriting issues.

Telecom Account Executive

Company: Canonical

Location: Anywhere

Posted Dec 05, 2025

Canonical's job posting highlights their mission in open source, global expansion, and hiring for sales roles with specific criteria, emphasizing excellence and innovation.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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