Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP FIN FI
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP FI, leading projects, conducting testing, and providing technical expertise. A bachelor's degree is required, with a master's degree preferred. 8 years of SAP functional experience, specializing in SAP FI modules, is required, along with experience in gathering business requirements, designing solutions, and testing.
UX Designer Intern (8 months)
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text is a job description for a UX Designer position at IBM Developer Skills Network. It highlights the company's focus on design, innovation, and continuous learning. The role involves designing and developing web and graphical user interfaces, creating mockups and layouts, and working with various tools and technologies. The position is an 8-month work term starting in January or September 2026, and requires enrollment in full-time studies at a postsecondary institution.
Global Training Manager (Talent Operations)
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Global Training Manager. The position involves working closely with BPO accounts to provide training support, develop training materials, and ensure teams have the skills to deliver high-quality service to clients. The role requires excellent communication skills, project management abilities, and a passion for continuous learning and improvement.
Package Consultant-Oracle Cloud CX
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on implementing and enhancing Oracle CPQ cloud functionalities. It requires a Bachelors or Masters degree and strong technical expertise in Oracle CPQ, BMLCCS, jQuery, XML, configuration, commerce integration, and document design. Preferred experience includes Oracle CPQ certification and strong analytical skills.
Application Developer-Oracle eBS
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
This role involves collaborating with global clients to develop hybrid cloud and AI solutions, requiring technical expertise in Agile, DevOps, and data migration, with opportunities for professional growth through mentorship and training programs.
Current openings
Company: Wormhole Foundation
Location: Remote
Posted Dec 05, 2025
The Wormhole Foundation promotes open-source blockchain tech, empowering innovation and growth. They offer impactful roles with a collaborative culture and competitive compensation, aiming to shape the future of blockchain interoperability.
DevOps Engineer (m/w/x)
Company: IBM
Location: WIEN, AT
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a DevOps Engineer role in Austria. The role involves working with clients to implement and operate applications using cutting-edge technologies, collaborating in an agile team, and continuously developing skills. IBM offers flexible working hours, a modern work environment, and a competitive salary.
SOC Platform Engineer L3 - Mumbai
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
This role involves collaborating with global clients on security projects, requiring expertise in SIEMs and incident response. It emphasizes career growth, technical skills, and problem-solving in a dynamic environment.
Healthcare Claims Analytics Senior Consultant
Company: Guidehouse
Location: Remote
Posted Dec 05, 2025
The job posting is for a Consultant position in Management Consulting with a focus on healthcare claims data analysis. The role involves developing and executing claims analyses, audits, and dashboards to reduce improper payments, identify fraud, and uncover patterns. The position requires a Bachelor's degree, 3+ years of experience, technical coding skills, and exposure to healthcare data analytics. The company offers a comprehensive benefits package and a competitive salary range.
Oracle ERP Cloud Project Manager
Company: IBM
Location: BANGKOK, TH
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on managing complex Oracle Cloud and SaaS project engagements. It outlines the required education, technical expertise, and preferred experience for the role, emphasizing the importance of project management skills, communication abilities, and familiarity with full life cycle project delivery methodology.
Software Developer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM is seeking Software Development Engineers to work on cutting-edge storage products. The role involves developing, testing, and supporting hardware, firmware, and software. Required skills include knowledge of Linux, software development methodologies, and programming languages like Python and Bash. Preferred experience includes proficiency in Python, storage concepts, and CICD tools.
Data Scientist - Artificial Intelligence
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with team members to understand data-driven challenges, maintaining focus on learning and quality, supporting analysis and resolution of data inconsistencies, assisting in developing machine learning models, contributing to data preprocessing and exploratory data analysis, and documenting technical requirements. The position requires a Bachelors Degree, at least 2 years of experience as a data scientist with AI-related projects, familiarity with machine learning concepts, statistical modeling techniques, basic programming skills in SQL, Python, or R, and eagerness to learn and support technical teams.