Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Front End Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text is a job description for a Software Developer role at IBM. It highlights the company's mission to build, design, code, consult, and shape markets. The role involves developing AI-infused features for hybrid cloud products in a collaborative environment. The position requires 8-12 years of experience, proficiency in various programming languages and frameworks, and familiarity with cloud platforms and enterprise tools.
Security Consultant - Biometrics
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves handling complex issues related to biometric device installation, configuration, and integration, troubleshooting Windows/Linux client OS problems, and providing technical guidance to L1 engineers.
SAP Data Lead
Company: IBM
Location: HELSINKI, FI
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Data Lead role. The role involves designing and implementing master data solutions using SAP Master Data Governance and other MDM solutions. Key responsibilities include architecting data strategies, leading data migration, facilitating workshops, and managing a team of data professionals. The position requires a Bachelor's degree, experience in data migration, proficiency in SAP Master Data Governance, and strong communication and leadership skills.
Platform Engineer 2
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role involves building and supporting an Internal Developer Platform (IDP) for Apptio applications. The team collaborates across multiple locations and technologies, including GitHub, Linux, Kubernetes, Docker, and AWS. The position requires problem-solving skills, experience with platform development, DevOps, and cloud services.
Application Consultant-Mobile
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on technical roles and responsibilities of Application Consultants. It highlights the importance of collaboration, problem-solving, and adaptability in working with clients across various industries to improve hybrid cloud and AI solutions.
Penetration Tester
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Infrastructure is a catalyst that makes the world work better by providing hybrid cloud infrastructure to meet clients' demands. The role involves conducting security testing of IBM products, collaborating with development teams, and making recommendations for security improvements. Required expertise includes experience in cybersecurity, web application testing, and knowledge of security vulnerabilities and automated testing tools.
Package Consultant-SAP HANA FIN FICA
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in implementing and supporting FICA for SAP, leading projects, and conducting testing. Required qualifications include a bachelor's degree and 6-12 years of SAP functional experience, with a specialization in SAP Hana FICA modules.
Entry Level Software Developer - Lowell 2026
Company: IBM
Location: LOWELL, US
Posted Dec 05, 2025
IBM offers an Entry-Level Software Developer position for recent graduates or bootcamp completers. The role involves working on modern web applications, collaborating with experienced mentors, and using Agile and DevOps practices. The position requires software development experience, proficiency in certain programming languages, and strong problem-solving skills.
Software Developer
Company: IBM
Location: Sofia, BG
Posted Dec 05, 2025
The text is a job description for a role at IBM, highlighting the company's mission, the team's responsibilities, and the required and preferred qualifications. It emphasizes the opportunity to work on new and existing IBM products used by large enterprise companies, and the benefits of IBM's decades-long experience in building critical business infrastructure.
Package Consultant-SAP EIM
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also mentioned, focusing on delivering high-quality solutions, working with SAP Accelerate methodology, and utilizing various SAP tools and technologies.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves strategic SAP solution leadership, team delivery leadership, and comprehensive solution delivery. It requires a bachelor's degree, experience with SAP systems, and knowledge of modern web development technologies.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading technical design and implementation of SAP solutions, partnering with cross-functional teams, and requiring extensive SAP experience, particularly with SAP Extended Warehouse Management (SAP EWM).