Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Privileged Access Management (PAM) Engineer
Company: GuidePoint Security
Location: USA
Posted Dec 04, 2025
This job posting highlights a remote PAM Engineer role with opportunities for growth, collaboration with industry leaders, and a supportive work environment emphasizing mentorship, flexible time off, and career development. The position requires expertise in privileged access management and offers involvement in large-scale implementations.
Alliances & Channels Sales Strategy & Operations Business Partner
Company: Stripe
Location: USA
Posted Dec 04, 2025
Stripe seeks an analytical lead to drive growth through strategic insights and operational efficiency, emphasizing collaboration and data-driven decisions.
Technical Engagement Manager II
Company: Bugcrowd
Location: Australia
Posted Dec 04, 2025
This job posting seeks a Technical Engagement Manager II to oversee technical onboarding and implementation of Bugcrowd's security programs. Responsibilities include customer collaboration, program configuration, cross-functional teamwork, and maintaining expertise in security methodologies. The role requires 4+ years of technical experience with pentesting and bug bounty programs, along with strong communication and project management skills.
Senior Clinical Data Manager
Company: eClinical Solutions
Location: USA
Posted Dec 04, 2025
eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to accelerate clinical development initiatives for life sciences organizations. They offer a centralized location for data access and advanced analytics to help clients make smarter, faster business decisions. The company is committed to driving innovation in clinical trials through a better approach to data management and analytics. They are looking for a Senior Clinical Data Manager to oversee and manage clinical trial databases, ensuring proper planning and timely completion of high-quality deliverables.
Content Activation Lead
Company: Stripe
Location: Remote
Posted Dec 04, 2025
Stripe seeks a Content Activation Lead to drive global content strategy, ensuring effective distribution and measurement across channels. The role involves creating derivative content, experimenting with storytelling, and collaborating with cross-functional teams to scale impact.
Senior Employee Relations Business Partner
Company: Dropbox
Location: USA
Posted Dec 04, 2025
This job description outlines a Senior Employee Relations Business Partner role at Dropbox, emphasizing strategic guidance on complex investigations, policy interpretation, and fostering a positive employee relations environment. The position requires collaboration with legal teams, data-driven decision-making, and maintaining confidentiality while upholding organizational values.
Senior Sales Manager
Company: Cendyn
Location: USA
Posted Dec 04, 2025
Cendyn is seeking a Senior Sales Manager for the Eastern Region who is results-driven, experienced in SaaS sales, highly organized, and passionate about the hotel industry. The role involves developing and executing a territory sales plan, identifying potential customers, cold calling, lead generation, analyzing market data, and building strong relationships with key stakeholders. The ideal candidate has a proven track record of sales performance, strong analytical and communication skills, and the ability to work in a fast-paced environment.
Global Corporate Sales Director
Company: Cendyn
Location: USA
Posted Dec 04, 2025
The Global Corporate Sales Director is responsible for driving sales and strategic growth of Cendyn's relationships with top global Corporate TMC and Consortia demand partners. The role focuses on building strong relationships, identifying new opportunities, and collaborating with internal teams to maximize revenue and customer success.
Senior Product Manager I - AI Agent Quality
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The role is a Senior Product Manager position at HubSpot, focusing on AI Agent Quality. The responsibilities include owning strategy, implementing evaluation frameworks, defining metrics, delivering customer-facing tools, and partnering with MLOps and AI Foundations teams. The ideal candidate should have experience with AIML technologies, leading cross-functional teams, and strong business acumen.
Enrollment Representative
Company: Coursera
Location: India
Posted Dec 04, 2025
This job description outlines a remote Enrollment Counselor role at Coursera, focusing on recruiting students for online degree programs. Responsibilities include engaging potential learners, providing program information, converting leads to enrollments, managing CRM systems, and meeting enrollment targets. Qualifications require a bachelor's degree, strong communication skills, sales acumen, and familiarity with EdTech. The role emphasizes professionalism, teamwork, and flexibility to accommodate global time zones.
Senior Statistical Programmer
Company: eClinical Solutions
Location: USA
Posted Dec 04, 2025
eClinical Solutions is a company that provides data services and the elluminate Clinical Data Cloud to help life sciences organizations accelerate clinical development initiatives. They offer a centralized location for data access, advanced analytics, and a better approach to data management and analytics. The company is committed to driving innovation in clinical trials and provides a fast-growing, inclusive culture that values diversity and continuous improvement.
Frontend Product Software Engineer - Growth Lifecycle
Company: Dropbox
Location: USA
Posted Dec 04, 2025
This job description outlines the role of a Product Engineer at Dropbox, focusing on growth lifecycle initiatives, cross-functional collaboration, and technical responsibilities. It details requirements, preferred qualifications, and compensation across different US zones.