Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Engineer - Ceph & Distributed Storage
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Ceph and Distributed Storage to build modeling software for systems like OpenStack, Ceph, and Kubernetes. The role involves international travel and requires experience with Python, Ceph storage, and distributed systems.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Manager - Workforce Management
Company: Platform Science
Location: USA
Posted Dec 04, 2025
Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, innovation, and empathy, and is looking for a Manager of Workforce Management to lead a team and drive strategic initiatives.
Enterprise Account Executive - Growth
Company: Grafana Labs
Location: Netherlands
Posted Dec 04, 2025
Grafana Labs is seeking an Enterprise Account Executive Growth based in the Netherlands to prospect and grow existing business across the Benelux region. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.
Director of Machine Learning - Safety & Mods
Company: Reddit
Location: USA
Posted Dec 04, 2025
Reddit is seeking a Director of Machine Learning to lead safety initiatives with remote flexibility, focusing on AI-driven solutions for community protection and scalable ML systems. The role emphasizes innovation, ethical AI practices, and collaboration across teams to ensure a safe and positive user experience.
Account Executive, Mid-Market
Company: Muck Rack
Location: USA
Posted Dec 04, 2025
Muck Rack is seeking a confident and driven Account Executive to join their team and help win new business. The role involves serving as the primary point of contact for sales leads, achieving sales goals, responding to inbound demo requests, prospecting for opportunities, demoing Muck Rack at meetings and events, negotiating contracts, and closing deals. The ideal candidate should have at least 2 years of experience in SaaS sales or a PR role, full-cycle sales experience, proven ability to carry and exceed quotas, strong relationship-building skills, and familiarity with tools like Google Drive, Salesforce, Slack, LinkedIn Sales Navigator, Gongio CPQ, and Guru.
Talent Acquisition Sr Recruiter
Company: Trafilea
Location: North America,Latin America,EMEA,APAC
Posted Dec 04, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. Trafilea builds and scales its own DTC brands while helping ambitious talent grow. They offer a remote, dynamic, and diverse work environment with competitive salary and benefits.
Customer Service Representative - Clinical
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 04, 2025
American Specialty Health Incorporated is seeking a Customer Service Representative to join their Customer Service Clinical department. The role involves answering calls from providers, members, and health plans to assist with various topics such as benefit information and problem resolution. The position is remote and requires a stable internet connection.
Support Specialist - Alignerr
Company: Labelbox
Location: India
Posted Dec 04, 2025
The role of Support Specialist at Labelbox involves ensuring a seamless experience for Alignerr AI experts by managing support queries, resolving issues, and collaborating with cross-functional teams. The position requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional support in a fast-paced environment.
Sr. Analyst - CRM
Company: MyFitnessPal
Location: USA
Posted Dec 04, 2025
This job posting highlights a Sr Analyst role at MyFitnessPal focused on driving business growth through data analytics, product experimentation, and collaboration with cross-functional teams. The position emphasizes impactful work on user retention, data-driven decisionmaking, and contributing to the company's mission of promoting healthy habits. It also outlines competitive compensation and comprehensive employee benefits.
Senior Machine Learning Engineer
Company: Kalepa
Location: Remote
Posted Dec 04, 2025
Kalepa is seeking a Senior Machine Learning Engineer with 5+ years of experience to lead the development and deployment of machine learning models at scale. The role involves turning vast amounts of structured and unstructured data into novel insights about behavior and risk. The ideal candidate should have an in-depth understanding of applied machine learning algorithms, especially NLP and statistics, and be experienced in Python and its major data science libraries. The company offers a competitive salary, significant equity options, and a global team offsite.
Regional Sales Director - Growth
Company: Grafana Labs
Location: Spain
Posted Dec 04, 2025
Grafana Labs seeks a Regional Sales Director to lead growth in Southern Europe and emerging markets. The role involves team development, revenue growth, and strategic partnerships. Compensation includes a competitive OTE and RSUs.