Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Engineering Manager - Data Pipeline
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The Data Pipeline team at Reddit is responsible for building and maintaining the infrastructure that processes petabytes of data across the company. The team is looking for an experienced Engineering Manager to lead the team, drive reliability and scalability, and collaborate with other engineering teams. The role requires strong technical and leadership skills, as well as experience in distributed systems and data infrastructure.
Senior Android Engineer - Apps Platform (Performance)
Company: Reddit
Location: Remote
Posted Dec 04, 2025
The text describes a software engineering role at Reddit's Apps Platform team, outlining responsibilities for building tools, improving developer efficiency, and collaborating across teams. It lists required expertise, benefits like healthcare and parental leave, and pay transparency details.
Senior Software Engineer - Firefox Enterprise
Company: Mozilla
Location: Remote
Posted Dec 04, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Backend Engineer
Company: Kalepa
Location: Remote
Posted Dec 04, 2025
The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The company offers a competitive salary, equity options, and various benefits.
Strategic CES Operations Manager
Company: Figma
Location: USA
Posted Dec 04, 2025
The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.
Senior Technical Accounting Manager
Company: Kraken
Location: Remote
Posted Dec 04, 2025
Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to industry-leading security, education, and client support. The Senior Manager of Accounting Policy and Financial Transactions role is highlighted, emphasizing the company's focus on accounting and finance.
Software Engineer - Customer Studio Backend
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.
Business Development Representative - Mandarin Speaking
Company: GitLab
Location: Singapore
Posted Dec 04, 2025
This job posting highlights a remote Business Development Representative role at GitLab with opportunities for growth, comprehensive training, and collaboration across teams. Responsibilities include lead management, outreach, and sales pipeline development, while requiring skills in Mandarin/English, sales tactics, and tech industry experience.
Customer Experience Team Lead
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.
Engineering Manager
Company: Sparrow
Location: Remote
Posted Dec 04, 2025
The company is seeking engineering leaders to join their team. The role involves hiring, mentoring, and developing a talented team of engineers, shaping team practices and processes, partnering with cross-functional teams, and nurturing a team culture that values collaboration, engineering excellence, inclusivity, and psychological safety. The ideal candidate should have a bachelor's degree or equivalent experience, at least 7 years of software development experience, 5+ years of technical leadership experience, and a proven track record of leading teams in dynamic environments.
Solutions Engineer
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
The role is for a Solutions Engineer who loves teaching, solving problems, and working with big-name companies. The ideal candidate has 4+ years of sales experience, strong discovery and interpersonal skills, and experience selling Martech and Data Solutions. The company partners with Account Executives, advocates for customer interests, and creates compelling technical content. They work with both technical and non-technical stakeholders to understand problems and craft creative technical solutions.
GitOps Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.