Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Product Manager – Employee & Employer Experience
Company: Sparrow
Location: USA
Posted Dec 04, 2025
The role involves managing product surfaces, collaborating with teams, and balancing user needs. The company emphasizes mission-driven work and values craft, clarity, and care.
Sr. Manager - Ads Product Policy
Company: Pinterest
Location: USA
Posted Dec 04, 2025
This job posting seeks a Sr Manager Ads Product Policy to lead the ad merchant and spam policy team, oversee policy development, collaborate with stakeholders, and set strategy for Pinterest's Policy team while managing a team of specialists and ensuring alignment with company values.
Full Stack Engineer
Company: Kalepa
Location: Europe
Posted Dec 04, 2025
The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The ideal candidate should have 3+ years of software engineering experience, excellent development skills, and experience with modern FE frameworks like ReactRedux. The company offers a competitive salary, significant equity options, and various benefits.
Senior Software Engineer - Platform
Company: Found
Location: USA
Posted Dec 04, 2025
Found is seeking a Software Engineer to build tools for self-employed professionals, offering competitive salaries, comprehensive benefits, and a mission-driven culture focused on reliability and scalability. The role emphasizes technical excellence, compliance, and impactful contributions to a growing team.
Senior Manager - Product (Compliance)
Company: Platform Science
Location: USA
Posted Dec 04, 2025
Platform Science seeks a Senior Manager Product to lead compliance solutions, emphasizing innovation and collaboration. The role involves strategic planning, regulatory expertise, and cross-functional teamwork. Benefits include competitive salaries, comprehensive insurance, and parental leave.
Salesforce/NetSuite Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 04, 2025
Canonical, a leading open-source provider, offers innovative engineering roles with global collaboration and competitive benefits. The company emphasizes growth, excellence, and a distributed work environment.
Consultant - Professional Services Sales
Company: Anaplan
Location: Germany
Posted Dec 04, 2025
This job description highlights a pivotal role in driving professional services opportunities across the Central EMEA region, emphasizing collaboration with sales, customer success, and partner ecosystems to deliver measurable customer outcomes through strategic growth initiatives.
Senior Product Designer II - AI Billing
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The job posting is for a UX team role at HubSpot's Commerce Hub Core Experiences team. The role involves designing AI-driven experiences for onboarding, billing, payment migrations, verification, secure document uploads, payouts, and account tools. The ideal candidate should have experience in high-craft end-to-end product systems, designing AI solutions, and working across complex organizations. The role requires shaping Commerce at HubSpot, crafting innovative solutions, owning end-to-end experiences, designing with craft and system thinking, leveraging data analytics and AI, collaborating across disciplines, measuring, learning, and iterating, and fostering a bold inclusive culture.
Account Executive, Mid Market - Hebrew speaker
Company: HubSpot
Location: UK
Posted Dec 04, 2025
HubSpot is evolving from an all-in-one suite into an all-on-one platform to help businesses grow better. The company offers a set of tools that support customer-facing teams, including Marketing, Sales, and Service. HubSpot's flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales. The MidMarket Account Executive role involves using inbound and outbound selling strategies to find new business and help them grow using HubSpot software.
Senior Manager - Product Design
Company: Dropbox
Location: USA
Posted Dec 04, 2025
Dropbox is seeking a Senior Product Design Manager to lead product design teams in creating exceptional product experiences. The role involves shaping the vision and execution of critical product features, ensuring a seamless customer experience, and contributing to Dropbox's world-class design discipline. The ideal candidate will have experience leading design teams, a customer-centered approach, and a collaborative mindset.
Manager - Foundation Observability Architects
Company: Grafana Labs
Location: USA
Posted Dec 04, 2025
This job description highlights a leadership role in Grafana Labs' Observability Architect team, focusing on building high-performing teams, driving customer success through technical expertise, and contributing to scalable solutions. The role offers competitive compensation and opportunities for growth.
Sr. Partner Manager
Company: G-P
Location: USA
Posted Dec 04, 2025
The job description seeks a Sr Partner Manager for a high-growth company, focusing on strategic partnerships, client referrals, and cross-functional collaboration with experience in private equity and FinTech.