Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
CS Producer
Company: Brilliant
Location: USA
Posted Dec 04, 2025
Brilliant is a company focused on creating interactive, adaptive, and fun learning experiences to develop problem-solving skills. They prioritize building a healthy business with a strong emphasis on innovation, collaboration, and impactful education. The job posting highlights opportunities for CS producers to design engaging learning games, with competitive compensation and benefits including health care, flexible PTO, and home office support. The company values adventure, excellence, and transparency while fostering a culture of creativity and continuous improvement.
Senior Manager - Product Design
Company: Dropbox
Location: Canada
Posted Dec 04, 2025
The Senior Product Design Manager role at Dropbox focuses on leading high-quality design teams, shaping product vision, and fostering collaboration across departments to deliver exceptional customer experiences. The position emphasizes creating cohesive customer experiences, developing talented designers, and maintaining a culture aligned with Dropbox's values.
Sr. Software Engineer (Backend) - AI Tasks
Company: Zapier
Location: North America
Posted Dec 04, 2025
Zapier promotes AI integration in automation, hiring for AI Tasks roles. They seek engineers to build AI features, collaborate with teams, and contribute to scalable systems. The role emphasizes innovation, user experience, and cross-functional collaboration.
Business Development Manager - Enterprise Partnerships
Company: QuinStreet
Location: USA
Posted Dec 04, 2025
This job description seeks a mid-level Business Development Manager with experience in enterprise sales, digital marketing, and strategic partnerships. Responsibilities include pipeline management, deal execution, and cross-functional collaboration. Requirements emphasize 6+ years of sales experience, negotiation skills, and familiarity with performance marketing. The role offers a competitive salary range of $90k-$120k annually, along with benefits and performance incentives.
Software Engineer - Profile & Community
Company: Airbnb
Location: USA
Posted Dec 04, 2025
This job posting outlines a backend Software Engineer role at Airbnb with responsibilities involving collaboration across teams, building scalable systems, and mentoring engineers. It details required experience, location eligibility, and Airbnb's commitment to inclusion and disability accessibility.
Lifecycle Marketing Manager
Company: Green Dot Corporation
Location: USA
Posted Dec 04, 2025
Green Dot is seeking a Lifecycle Marketing Manager with CRM and automation expertise to drive customer engagement through digital banking solutions. The role offers remote work flexibility, competitive compensation ($109,300-$163,900), and opportunities to shape customer experiences while ensuring compliance with financial regulations.
Cyber Operations Manager
Company: Optiv
Location: USA
Posted Dec 04, 2025
The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment for threats directed against clients. The role involves leading a 24x7 team, working closely with customers, enforcing policies, driving continuous improvement, managing staffing, developing staff, and overseeing threat intelligence reports. The position requires 12+ years of IT and Information Security experience, 5+ years leading technical Threat Detection and Response teams, and deep understanding of SIEM, EDR, regulatory compliance, and security laws.
Territory Manager
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 04, 2025
This job description outlines roles in managing territories, fostering agency partnerships, and achieving growth targets through strategic collaboration and operational excellence.
Product Manager III - HD/3D Lanes
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox is a leading platform for location-aware businesses, focusing on autonomous navigation and HD 3D Lane Maps. They seek a Product Manager to redefine the industry, emphasizing innovation, customer focus, and technical expertise.
Automotive Senior Solutions Architect (Korean Speaking)
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing its tools for navigation and developer adoption. The job posting highlights opportunities for Solutions Architects to design innovative mobility experiences while collaborating with global partners.
iOS Software Engineer - Listing Clients
Company: Airbnb
Location: USA
Posted Dec 04, 2025
Airbnb's core business is hosting, which involves improving the host experience, launching new product verticals, and inspiring people to live richer lives by hosting on Airbnb. The company supports hosts who offer individual homes, experiences, service multiple homes, and hotels on the platform. The iOS engineer role focuses on building a delightful user experience for hosts throughout their journey, collaborating with various teams to design and deliver high-quality products on iOS.
Forward Deployed Engineer
Company: Canopy Connect
Location: USA
Posted Dec 04, 2025
Canopy Connect seeks a Forward Deployed Engineer to scale their API platform, focusing on customer success, technical implementation, and enterprise support. The role offers competitive compensation and growth opportunities.