Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Strategic Account Executive
Company: Everstream Analytics
Location: USA
Posted Dec 04, 2025
The text is a job description for a Strategic Account Executive at Everstream, focusing on expanding into Fortune 1000 companies in the automotive sector. The role involves identifying prospects, securing new business opportunities, and driving strategic customer dialogues. The position requires a high-performing professional with experience in enterprise sales and supply chain risk management.
General Liability Claims Adjuster
Company: Reserv
Location: Remote
Posted Dec 04, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a highly organized and customer-focused General Liability Adjuster to join their team. The role involves speaking to customers, managing claims, coordinating repairs, and providing input for process improvements. Reserv values diversity and offers a generous benefits package.
Executive Assistant
Company: Kraken
Location: Ireland,Cyprus,Portugal
Posted Dec 04, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support. The company is fully remote with a diverse team and seeks an organized Executive Assistant to support leaders remotely.
Wholesale Marketing Manager
Company: Trafilea
Location: USA
Posted Dec 04, 2025
Trafilea is a consumer tech platform for transformative brand growth, scaling its own globally loved DTC brands while helping ambitious talent grow. They are looking for a data process-oriented Wholesale Marketing Manager to spearhead comprehensive wholesale marketing strategies for Shapermint Essentials and Truekind by Shapermint.
Technical Support Engineer 2
Company: Twilio
Location: India
Posted Dec 04, 2025
The job posting is for a Technical Support Engineer 2 position at Twilio, focusing on providing award-winning billing support to customers. The role requires excellent customer service, technical expertise, and the ability to work in a 24/7 support model. The successful candidate will be part of the TCX Transforming Customer Experience team, responsible for designing and delivering operational excellence principles and practices across the support ecosystem.
Senior Sales Engineer
Company: ExtraHop
Location: USA
Posted Dec 04, 2025
The Senior Sales Engineer role involves leading technical strategy, delivering product demonstrations, mentoring sales engineers, collaborating with product and engineering teams, and providing post-sales support. The position requires 7+ years of experience selling cloud and cybersecurity technology, strong technical skills, excellent communication abilities, and the ability to build strategic relationships.
Site Reliability Engineer with Node.js
Company: Kodify
Location: Remote
Posted Dec 04, 2025
Kodify is a company with over 15 years of experience in producing high-quality video content and managing high-traffic websites. They prioritize their employees' growth and well-being, offering a flexible remote work environment and a top-notch tech stack. The company is looking for a Site Reliability Engineer to lead initiatives in platform observability and security, collaborate with development teams, and optimize Node.js application performance.
Sr. Machine Learning Engineer
Company: iHerb
Location: USA
Posted Dec 04, 2025
The Senior Machine Learning Engineer role involves leading complex projects, mentoring junior team members, and developing scalable machine learning systems. Key responsibilities include collaborating with data scientists, building robust infrastructure, and ensuring high availability. The position requires expertise in Python, Spark, and cloud technologies, with competitive compensation and benefits.
Junior Systems Engineer
Company: Databento
Location: USA
Posted Dec 04, 2025
Databento, a Series A startup with $378M raised and 958% revenue growth, seeks a junior systems engineer. The role involves managing storage, networking, and hybrid systems across data centers, with benefits including remote work, insurance, and 401k matching.
Senior Product Manager – Integrations & Payroll
Company: Sparrow
Location: USA
Posted Dec 04, 2025
This job description outlines a Senior PM role focusing on integrations, vendor collaboration, and regulatory compliance. It highlights requirements for experience in fintech and healthcare, technical curiosity, and cross-functional communication. Compensation ranges from $135k-$170k, with opportunities to influence company strategies during a growth phase.
Card Fraud Manager
Company: Mercury
Location: USA
Posted Dec 04, 2025
Mercury, a fintech company, seeks a Card Fraud Manager to lead fraud prevention efforts, emphasizing leadership, data-driven strategies, and competitive compensation. The role involves team management, product strategy, and process optimization while balancing fraud detection with customer experience.
Sales Enablement Specialist
Company: Makersite GmbH
Location: Remote
Posted Dec 04, 2025
Makersite seeks a Sales Enablement Specialist to drive sustainable product development. The role involves training, onboarding, and collaborating on innovative projects with competitive benefits and remote flexibility.