Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP Tax & Revenue Management Lead
Company: IBM
Location: Doha, QA
Posted Dec 04, 2025
The SAP Tax & Revenue Management (TRM) Lead role is critical for designing, implementing, and optimizing core tax administration processes within the SAP landscape. The position focuses on key functional areas such as registration/deregistration, returns processing, payments, and refunds. The ideal candidate possesses deep expertise in SAP TRM and FICA, experience in public-sector revenue programs, and the ability to translate legislative and operational needs into effective system solutions. The role involves collaborating with various stakeholders to deliver a modern, efficient, and compliant tax administration system.
AI Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Technology Sales Internship Program is seeking undergraduate and graduate students to join their Client Engineering team as AI Specialists. The program focuses on developing and deploying AI systems using the watsonx platform, with a collaborative and experiential sales environment. Interns will work on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Application Developer-EAI
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. The role involves software development, collaboration with stakeholders, and continuous learning. Required skills include experience with B2Bi Sterling Integrator, Sterling File Gateway, and Sterling Secure Proxy.
Stagiaire Consultant(e) Process Finance et Supply Chain - IBM France - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 04, 2025
The text is a job posting for a consulting internship at IBM Consulting, a global leader in digital transformation. The role involves working on international projects with major clients, modernizing processes, and leveraging technologies like AI, data, and automation. The internship offers training, career opportunities, and a stimulating work environment.
Salesforce Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Salesforce Consultant. The position involves working with clients globally, providing innovative solutions using Salesforce CRM, and collaborating with development teams. The role requires strong communication, analytical, and problem-solving skills, along with Salesforce expertise and the ability to work independently or as part of a team.
Federal Associate Consultant
Company: IBM
Location: WASHINGTON, US
Posted Dec 04, 2025
The text describes the Associate Consultant role at IBM Consulting Federal, highlighting the opportunity to work with diverse clients, focus on professional development, and solve challenging business problems using hybrid cloud and AI technologies. The role requires onsite work in Washington DC and the ability to obtain a federal security clearance.
Implementation Services Engineer
Company: IBM
Location: MADRID, ES
Posted Dec 04, 2025
This text describes a career opportunity at IBM Software, emphasizing collaboration on innovative cloud-native solutions and contributing to HashiCorp offerings. The role involves managing implementation projects, providing technical expertise, and ensuring customer success through infrastructure and security enhancements. Requirements include a bachelor's degree, technical skills in cloud and DevOps, and bilingual proficiency.
Group Manager- Transition
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Transitions and Transformations Lead. The position involves working with clients globally, driving digital transformation using agile methodologies, process mining, and AI-powered workflows. The role requires strong leadership, change management skills, and expertise in finance and accounting transitions.
RECRUITING SERVICES PROFESSIONAL-TALENT ACQUISITION OPTIMIZATION
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in Recruitment. The position involves end-to-end recruitment support, working with partners and clients globally. It emphasizes the importance of curiosity, continuous learning, and collaboration in a supportive environment with mentors and coaches.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on hybrid cloud and AI projects, with opportunities for continuous learning and technology integration. The company values curiosity, empathy, and a quest for knowledge.
Application Developer-Experience Front End
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career in IBM Consulting, emphasizing long-term client relationships, global collaboration, and innovation in hybrid cloud and AI solutions. The role involves working in IBM's Client Innovation Centers, delivering technical expertise to public and private sector clients, and ensuring application performance through SDLC frameworks. Requirements include extensive experience with ReactJS, TypeScript, and frontend development, along with strong interpersonal and analytical skills.
BPOプロジェクトチームリーダー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for a BPO project team leader at IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and relevant experience.