Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Specialist-SAP Ariba
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires ownership, high-quality delivery, technical guidance, and effective teamwork. Preferred qualifications include a Master's degree, experience with SAP Ariba modules, and knowledge of ServiceNow and Azure tools.
Leader Technique JAVA - H/F - IBM Client Innovation Center Paris/île de France
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the importance of long-term relationships, collaboration with global clients, and the use of cutting-edge technologies. It emphasizes the need for curiosity, continuous learning, and the ability to drive innovation and impact. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires strong Java/J2EE skills, knowledge of Cloud, DevOps, Architecture, and Unit Testing, as well as good communication and leadership abilities.
Senior Data Scientist - Simulation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Data Scientist specializing in simulation modeling. The role involves building advanced simulation frameworks, applying machine learning techniques, and collaborating with cross-functional teams to transform complex datasets into actionable insights. The position requires a strong background in mathematics, statistics, and computer science, along with experience in agile environments and predictive analytics tools.
Python Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting is seeking an experienced Data Scientist to develop scalable AI solutions. The role involves building and maintaining backend services, improving code quality, working with cross-functional teams, and debugging production issues. Preferred experience includes cloud platforms, Docker, Kubernetes, data analysis, and ML.
Process Functional Consultant and Solution Architect - SAP Central Finance
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes the role of a Functional Consultant and Solution Architect for SAP Central Finance at IBM Consulting. It outlines the key responsibilities, which include functional solution design and configuration, requirements elicitation and process alignment, implementation leadership and quality assurance, and consulting and stakeholder management. The role requires a bachelor's degree, preferably a master's degree, and extensive experience in SAP Finance consulting and SAP S4HANA Central Finance implementations.
Internship: Automating Security Reviews at IBM Quantum (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text describes an internship opportunity at IBM Quantum, where the intern will analyze and automate the company's security review process. The role involves collaborating with security and development teams to design and implement automation concepts, investigate AI-driven and policy-based solutions, and ensure practical adoption across the organization.
Security Consultant - Incident Manager
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, focus on hybrid cloud and AI, and the role of an Incident Manager. It emphasizes the importance of technical expertise, problem-solving skills, and continuous improvement in managing major incidents across global clients.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO, deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.
Global Talent Marketing Specialist (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The role of a Talent Marketing Specialist at IBM involves managing talent marketing and employer branding strategies for critical markets, with a focus on the Asia Pacific region, particularly Japan. The position requires fluency in Japanese, strong marketing and presentation skills, and experience in data-driven talent attraction solutions.
Senior Infrastructure Engineer (L3)
Company: IBM
Location: Santa Monica, US
Posted Dec 04, 2025
The job posting is for an L3 Infrastructure Support Engineer to support top clients in the Los Angeles area. The role requires expertise in Linux systems, AWS, Nutanix environments, and infrastructure automation using Ansible and Terraform. The position offers the opportunity to work with visionaries across multiple industries and make meaningful change for clients.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description outlines a Product Manager role for IBM webMethods Hybrid Integration, focusing on pricing strategy, revenue management, sales enablement, and strategic initiatives. The role requires 5+ years of experience in product management, pricing, licensing, and enterprise software, along with strong analytical, financial modeling, and communication skills.
Apptio Sales Development Rep (Italian Speaking)
Company: IBM
Location: London, GB
Posted Dec 04, 2025
The job description outlines the responsibilities and requirements for a sales development role at Apptio, an IBM company. The role involves prospecting, qualifying leads, delivering sales presentations, and collaborating with field sales. The ideal candidate should have experience in SaaS sales development, strong communication skills, and the ability to work independently in a fast-paced environment.