Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Business Transformation Consultant-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include leading design, development, and implementation of Maximo MAS upgrades, being a technical expert in IBM Maximo EAM technology, and assessing customization needs. Required education is a Bachelors Degree, and preferred experience includes communication with clients, vendors, and project management.
Release and Deployment Specialist
Company: IBM
Location: Cairo, EG
Posted Dec 04, 2025
The infrastructure industry is rapidly evolving with new technologies. Companies have various deployment options and require specialists to manage and automate the process. The role involves deployment management, release coordination, and automation using tools like Jenkins and GitLab.
Senior Application Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is for a Senior Application Architect passionate about defining and delivering solutions for business challenges in the PLM and Digital Engineering space. The ideal candidate will have experience in architecting Siemens Teamcenter and leading complex projects. They will be responsible for mentoring junior team members and identifying opportunities to simplify workflows and deploy AI across operations.
Microsoft .NET Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It emphasizes the importance of curiosity, continuous learning, and the use of Microsoft technologies in software development. The role involves working in client innovation centers and delivery centers, with a preference for candidates with a bachelor's degree and experience in .NET development.
Developer Advocacy & AI Engineer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research seeks a Developer Advocacy & AI Engineer Intern to bridge AI technology and the developer community, creating content and gathering insights for product strategy. The role emphasizes innovation, problem-solving, and contributing to open-source projects while shaping the future of tech.
Senior Digital Asset Sales
Company: IBM
Location: New York, US
Posted Dec 04, 2025
IBM is seeking a Senior Sales Leader to lead enterprise sales for IBM Digital Asset Haven, a full-stack digital asset platform. The role focuses on tier-one banks, governments, and regulated financial institutions, driving strategic digital asset deals. Key responsibilities include owning the sales cycle, developing go-to-market strategies, engaging with senior decision-makers, positioning IBM Digital Asset Haven for end-to-end digital asset management, building collaborations with core banking vendors and payment providers, structuring and negotiating complex digital asset deals, providing feedback to product engineering and marketing teams, and achieving sales and pipeline development targets.
Sales Solution Leader Oracle Apps, KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text is a job description for an Oracle Applications Solutions Architecture Lead role at IBM. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the need for strong technical expertise, communication skills, and the ability to create innovative solutions for clients.
Recruitment Coordinator (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The role of Recruitment Coordinator at IBM involves administrative tasks such as scheduling interviews, coordinating travel, generating offer letters, and managing background investigations. The position requires a bachelor's degree, 1+ years of recruitment experience, and knowledge of the candidate selection process. The role is crucial in guiding candidates and hiring managers through the full recruiting lifecycle.
Analista de Operaciones
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes a role involving managing and closing customer claims, updating assigned portfolios, and identifying process efficiencies to minimize times and quality errors. It requires a technical diploma, 6 months to 1 year of similar experience, and basic knowledge of office tools like Excel, Word, and PowerPoint.
Python Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is seeking a skilled Python Developer to join a team and contribute to building robust, scalable, and efficient applications. The ideal candidate will have strong experience in backend development, API design, and integration, with a focus on delivering high-quality solutions that meet business requirements. The role involves working in an IBM Consulting Client Innovation Center, specializing in developing applications on Big Data technologies, and requires expertise in Python, RESTful APIs, database systems, CICD pipelines, and software development best practices.
Package Consultant-SuccessFactors Payroll
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role involving SuccessFactors Employee Central (SF EC) implementation and management. The role requires extensive experience with SF EC, including configuration, customization, and leading business process design. The position offers the chance to work with global clients, drive innovation, and provide technical expertise.
Package Consultant-SAP HANA Sales
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a senior SAP Consultant. The role involves working closely with clients to deliver high-quality SAP solutions, leveraging deep understanding of SAP Accelerate delivery methodology. The position requires 12+ years of SAP functional experience, specializing in SAP SD HANA modules, and offers opportunities for skill acquisition, interdisciplinary work, and industry understanding.