Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP S/4HANA Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as an SAP consultant, highlighting the role's responsibilities, required skills, and desired attributes. It emphasizes the importance of long-term relationships, collaboration, and continuous learning in the role.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The role involves working with clients on SAP HANA BPC projects, requiring expertise in implementation and configuration. It offers opportunities for innovation and career growth within IBM's consulting ecosystem.
AI Foundations - Software Engineer - Research Internship: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an AI Software Engineer Intern position at IBM Research. It highlights the responsibilities, required skills, and preferred qualifications for the role. The position involves working on cutting-edge AI research, developing scalable infrastructure, and contributing to IBM's open innovation initiatives.
Technical Support Representative- Network Detection and Response
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The role involves working with clients on hybrid cloud and AI projects, monitoring network threats, and collaborating with security teams. It requires technical expertise in NDR tools and cybersecurity.
IBM Storage Software products
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes the Chksnap script, a diagnostic tool for IBM Storage Software products. It mentions the tool's compatibility with various operating systems and its integration with other IBM software like Storage Scale, Storage Scale System, Copy Services Manager, and Storage Insight. The text also highlights the required education and technical expertise for the role, including Salesforce CSP, PuTTY, and Enhanced Customer Data Repository (ECuRep).
Application Consultant-Banking
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Consultant who works closely with clients to improve their hybrid cloud and AI journey. The position requires strong technical skills, experience in system analysis and design, and the ability to develop proposals, analyze requirements, and design future-ready architectures.
Desenvolvedor(a) Salesforce Industries
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in Salesforce. It highlights opportunities for professional development and impactful solutions across industries, with a focus on strategic partnerships and continuous learning.
Software Engineer - Go or Java, Python, Docker, Kubernetes
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically on the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position requires designing, prototyping, and implementing features and tools while collaborating with various teams and stakeholders. The ideal candidate should have a strong backend focus, experience with modern programming languages and frameworks, and a cloud-native mindset.
Value Process and Governance Consultant (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Value Process & Governance specialist. The role involves establishing governance frameworks, standardizing processes, and ensuring strategic alignment of AI and automation initiatives with client goals. The position offers individual career growth, access to trainings, and the chance to work on impactful projects with a global network of clients.
Process Analyst – Insurance Claims
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the IBM BPO division. It highlights the role's focus on accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows. The position involves working with clients globally, collaborating with visionaries across industries, and leveraging IBM's technology platforms. The text also mentions the importance of curiosity, continuous learning, and long-term career growth within the company.
Application Developer-Mobile Android
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships and collaboration across industries. It highlights the role of an Application Developer for Mobile Android, who specializes in designing, developing, and supporting Android applications using Java and various tools. The role requires expertise in Android architecture, design patterns, and APIs to deliver innovative mobile experiences.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.