Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Digital Asset Sales
Company: IBM
Location: Sandton, ZA
Posted Dec 04, 2025
This job posting highlights a senior sales role at IBM focused on enterprise digital asset sales, emphasizing strategic opportunities, competitive compensation, and collaboration in innovative environments. Responsibilities include lead generation, deal structuring, and relationship building with key stakeholders, while offering a dynamic work environment and growth potential.
Transformation Consultant - Public Cloud
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The job description outlines the role of a Transformation Consultant for SAP Public Cloud at IBM Consulting. The position involves assessing systems, developing migration strategies, designing and implementing SAP-based cloud solutions, optimizing costs, leading projects, managing change, and continuously improving financial solutions. The role requires a bachelor's degree, preferably a master's, with at least 5 years of experience in SAP and public cloud technologies. Strong analytical, problem-solving, and project management skills are essential, along with excellent communication and interpersonal abilities.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The position requires a bachelor's degree, hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with Data Architects, and leading technical aspects of SAP Business Intelligence solutions. Preferred experience includes working with SAP FICO, MM, SD, PM, and Master Data, as well as experience in Master Data Management with SAP Master Data Governance.
Package Consultant-SAP Ariba
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain solutions using Ariba applications. It highlights the role's responsibilities, required education, and technical expertise. The position involves working with clients globally, leading teams, and participating in sales opportunities.
Infrastructure Specialist - Cloud Application Operations
Company: IBM
Location: NO City, BR
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI journeys, and leverage IBM's strategic partner ecosystem and technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in a culture of evolution and empathy.
Service Support Reprensatitave N.W. Texas
Company: IBM
Location: COPPELL, US
Posted Dec 04, 2025
The text describes the role and responsibilities of commercial and consumer representatives who provide support services for high-volume commercial products like Lenovo PC and Apple. They are responsible for onsite installation, maintenance, repair, and problem resolution, using IBM tools to drive automation and improve client operations. The role requires technical expertise, problem-solving skills, and strong interpersonal skills to ensure high client satisfaction.
ServiceNow Program/Project Manager
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
The job posting is seeking a seasoned ServiceNow Program Project Manager to lead complex ServiceNow engagements across enterprise clients. The role combines delivery leadership, client relationship management, financial accountability, and Agile/Scrum mastery. The ideal candidate will have deep experience with ServiceNow implementations and serve as a trusted advisor and delivery leader across multiple workstreams.
Customer Engineer - HashiCorp Vault Radar
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description highlights opportunities to work on transformative cloud solutions, collaborate with cross-functional teams, and contribute to innovative AI-powered infrastructure. The role emphasizes expertise in critical components, customer collaboration, and problem-solving in complex technical environments.
Nurse specialist
Company: IBM
Location: Capital Federal, AR
Posted Dec 04, 2025
The text is a job posting for an Occupational Health role at IBM. It describes the responsibilities, required education, and preferred experience for the position. The role involves preventing, investigating, and treating work-related illnesses and injuries, as well as supporting and managing care for ill and injured workers. The posting emphasizes the need for strong communication, teamwork, analysis, problem-solving, and judgment skills.
Web Developer – Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. The role involves designing, developing, and delivering modern web applications using frontend frameworks and cloud technologies. The position requires a Bachelor's degree, experience with JavaScript, TypeScript, and modern frontend frameworks, and exposure to backend or fullstack environments.
Senior AI Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This job description outlines a role in Kochi, India, focusing on AI and data engineering for digital transformation. Responsibilities include designing AI agents, developing data pipelines, and collaborating with global teams. The position requires expertise in Python, SQL, and IBM Watsonx Orchestrate, with opportunities to drive business outcomes through innovative solutions.
IBM Technology Expert Labs - Delivery Consultant for IBM Mainframe / LinuxONE
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
IBM Technology Expert Labs is a professional services organization that provides world-class services for clients using IBM technology, servers, and storage. The role involves delivering services for data and AI hybrid cloud and data resiliency solutions based on IBM z systems and software. The position requires infrastructure technology expertise, hands-on experience with datacenter infrastructure products, and readiness to work on projects outside of Hungary and travel if needed.