Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Order to Cash Dedicated Trainer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes the role and responsibilities of a Learner Support professional at IBM Consulting Client Innovation Centers. It highlights the importance of providing guidance, mentorship, assessment, feedback, and continuous improvement to learners. The role involves leveraging technology, managing administrative duties, and staying updated with the latest trends in education and training.
Data Engineer with DBT
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for a Data Engineer role at IBM Consulting, focusing on designing, building, and maintaining large-scale data systems. The role involves working with cross-functional teams, developing data pipelines, and collaborating with stakeholders. Required skills include proficiency in Python, experience with DBT and Snowflake, and knowledge of Data Vault 2.0 data modeling principles.
Desarrollador de Salesforce (Guadalajara)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes the role of a Salesforce Developer, focusing on designing, developing, and customizing applications within the Salesforce platform. It highlights the importance of collaborating with stakeholders, ensuring system performance, and staying current with Salesforce releases. The role requires a Bachelor's degree, experience with Salesforce Service Cloud, and proficiency in various technical skills.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Internship System and Board Design (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text is a job posting for an internship position in the System and Board Design team at IBM's largest European research and development site in Ehningen, Germany. The role involves designing high-performance mainboards and PCB cards for IBM's flagship platforms, working with advanced packaging and chip technology, and collaborating with colleagues across different countries using Agile and Design Thinking methodologies.
Infrastructure Specialist - AWS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions for clients worldwide. It highlights the company's emphasis on long-term relationships, collaboration, and continuous learning. The role involves cloud transformation, system design, and implementation across various environments, with a preference for candidates with relevant technical expertise and experience.
Manager – Financial Planning & Analysis (FP&A)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, deep industry expertise, and a culture of curiosity and collaboration. It highlights the role of a Manager FP&A, responsible for financial planning, budgeting, forecasting, and strategic analysis. The position requires a detail-oriented and motivated FP&A Analyst to join the team, with responsibilities including financial planning, reporting, analysis, business partnering, financial modeling, and process improvement.
IBM Cloud Site Reliability Engineer - HPCS
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The IBM Cloud Site Reliability Engineering (SRE) team is seeking applicants for a role that involves building, deploying, configuring, and maintaining highly reliable and secure cloud-based software infrastructures. The position requires 24x7 observability, cross-functional troubleshooting, deployment and configuration using CI/CD tools, security and compliance implementation, and maintenance and support tasks. The role is part of a global team using a follow-the-sun model and involves handling real-time alerts, customer-reported problems, and participating in scrums, sprint planning, and retrospectives.
ATM - Remote Monitoring Support and Representative (German)
Company: IBM
Location: Zagreb, HR
Posted Dec 04, 2025
The job posting is for a Remote Monitoring Support Representative Level 1 to monitor ATM networks in Germany. The role involves real-time monitoring, ticket management, basic remote support, and escalation. Preferred qualifications include familiarity with ATM systems, remote support experience, strong communication skills, and fluency in German and English.
Associate Security Consultant - Entry Level (Buffalo, NY)
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The IBM Consulting Associates Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, ongoing learning, and career advancement. Associates will collaborate with senior consultants to solve complex client challenges, improve security posture, and deliver business value using IBM's unique combination of skills, experiences, and capabilities.
Data Engineer-Machine Learning
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting as a Data Engineer, highlighting the role's responsibilities, required skills, and preferred experience. It emphasizes collaboration, data management, and the use of various technologies to drive impactful solutions for clients.
INTEGRATION ARCHITECT-PROCESS INTELLIGENCE
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves executing end-to-end implementation projects, designing data models, building process mining models, and developing ETL pipelines. The position requires a bachelor's degree, 5+ years of experience in process and data modeling, and hands-on experience with data from ERP systems and process mining technologies like Celonis.