Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, requiring strong teamwork, communication, and technical skills, particularly in Hadoop, ETL, and ALM. Prior experience in Agile environments and collaboration with automation and manual testers is preferred.
Application Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer for Federal clients. The position involves designing, developing, and implementing Maximo applications, collaborating with multidisciplinary teams, and optimizing system performance. The role requires a strong technical background, experience with IBM Maximo, and the ability to obtain a Federal security clearance.
AI Engineer – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Client Engineering team is evolving its approach to technology sales by focusing on innovative solutions, collaboration, and client engagement. The AI Engineer role involves developing and deploying AI systems using the WatsonX platform, with a focus on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Senior Data Scientist - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients to develop transformative solutions using AI, hybrid cloud, and data analytics. It highlights the role of a Senior Data Scientist in the public sector, emphasizing the importance of data analysis, strategy development, and collaboration with clients and teams.
Technical Support Professional - HashiCorp
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
IBM is seeking a high-caliber, customer-facing Senior Support Engineer to join its Support Engineering team for Terraform Enterprise products in the Netherlands. The role involves solving complex issues, collaborating with global teams, and advocating for customer satisfaction. The ideal candidate has 5+ years of support engineering experience, strong communication skills, and familiarity with Terraform and related technologies.
(IJDS DXセンター) Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This is a Japanese-speaking role located in Japan, working on large-scale projects across various industries. The role involves all phases of project development, from requirements definition to post-release testing and operation. Experience in Java, web application development, server-side development, cloud-native application development, and mobile application development is preferred.
Package Consultant-SAP IS Utilities
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The job description outlines the role of an SAP ISU Consultant at IBM Consulting, focusing on designing, building, and configuring applications to meet business requirements in the utilities industry. The role involves working in client innovation centers, collaborating with clients globally, and demonstrating expertise in SAP ISU modules, billing, device management, and problem-solving.
Data Engineer-Data Platforms-Google
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires skills in multiple GCP services, Python, SQL, and the ability to analyze data for functional business requirements. A collaborative, proactive, and ambitious individual with 5-7 years of relevant experience is preferred.
Entry Level Product Manager 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a cross-portfolio Product Manager role at IBM. It highlights the responsibilities, required skills, and qualifications for the position. The role involves collaborating with various teams, supporting product teams, analyzing market trends, and driving efficiency in product management processes.
Storage Product management - Go-To-Market
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes the role and responsibilities of a GoToMarket product manager for IBM Storage. The position involves collaborating with sales and technical teams to develop client proposals, analyze requirements, support product positioning, contribute to marketing campaigns, track pipeline activities, and participate in enablement sessions. The role requires a bachelor's degree, strong communication skills, basic understanding of IT infrastructure, analytical mindset, proficiency in tools like Excel and PowerPoint, and familiarity with enterprise storage technologies.
Financial Analyst (Mandarin / Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The text is a job description for a Business Planning Analyst role at IBM Malaysia. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the importance of financial analysis, collaboration, and strategic decision-making.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role is a Project Manager position at IBM Consulting Client Innovation Centers Delivery Centers in India. The role requires expertise in project management, functional/technical expertise, and relationship management. The position requires a Bachelors or Masters degree, 17+ years of experience in SAP, and PMP/ITIL certification. The role involves managing complex projects, developing relationships with stakeholders, and working with Indian clients.