Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP Delivery Project Executive
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The role is for a Senior Managing Consultant and AMS Delivery Leader to oversee strategic SAP S4HANA RISE client accounts. The ideal candidate will have extensive SAP experience, expertise in IT service management, and strong leadership and communication skills. The position involves operational delivery management, client relationship management, and team leadership.
Application Developer-DevOps
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves designing and developing mobile solutions, automating deployment processes using Ansible, and staying up-to-date with the latest technologies. A bachelor's degree is required, while a master's degree is preferred. Technical expertise in Ansible, Unix/Linux, scripting tools, and the Windows ecosystem is essential.
Engineering Manager, HashiCorp Consul Ecosystem & Enablement
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically for an Engineering Manager role leading the Consul Engineering organization. The role involves managing a team of 8-10 engineers responsible for building tools, test infrastructure, and integrations to enable internal engineers and external customers to adopt Consul seamlessly. The position requires a strong technical background, experience in people management, and expertise in areas such as system software, distributed systems, virtualization, and modern CI/CD systems.
Package Consultant-SAP HANA Sales
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
This text describes a senior SAP Consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with clients, and impactful work on hybrid cloud and AI projects. It emphasizes skill development, strategic solutions, and contributions to client success through technology and expertise.
Package Consultant-SAP FIN FI
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves collaborating with clients on SAP FI implementation, leading projects, and requiring a bachelor's degree with SAP experience. The position emphasizes technical expertise, innovation, and working with global clients through IBM's delivery centers.
Application Developer-SAP ABAP
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM provides a culture of evolution, empathy, and continuous learning, with opportunities for career growth and development.
Package Consultant-SAP Application Extensions
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, collaborating with clients to develop solutions using best practice technologies. The position requires expertise in SAP ABAP, HANA, and various development skills.
Back-end Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
This job description outlines the role of a BackEnd Developer focusing on designing, developing, and maintaining software systems for storage hardware. It details responsibilities like API development, hardware integration, and collaboration with cross-functional teams, along with required skills in Python, version control, and storage protocols.
M&A Tax Counsel
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
IBM is seeking an experienced Mergers & Acquisition Tax Specialist to join their corporate tax department. The role involves advising on acquisitions, dispositions, and joint venture opportunities throughout the deal lifecycle. The ideal candidate should have strong tax technical skills and 5-10 years of experience in relevant areas.
Network Engineer
Company: IBM
Location: Sofia, BG
Posted Dec 04, 2025
The text describes a Network Engineer role at IBM's Client Innovation Center in Sofia, Bulgaria. The role involves addressing customer network issues, diagnosing problems, and ensuring customer satisfaction. IBM offers training, certifications, a state-of-the-art lab, collaboration with top specialists, competitive salary and benefits, career growth opportunities, flexible hybrid work model, recognition programs, and additional health coverage.
Deputy Acquisition Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a Deputy Acquisition Project Manager in leading strategic planning, performance tracking, and stakeholder engagement for a multibillion dollar federal acquisition program.
Security Consultant - FIM
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It outlines technical responsibilities in security monitoring and required expertise in File Integrity Monitoring tools, while highlighting a culture of evolution and empathy.