Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Mid-Level Software Developer Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The role involves working on hybrid cloud and AI solutions, collaborating with clients globally, and leading technological innovation. The position requires advanced knowledge of cloud computing, proficiency in static and dynamic code analysis tools, and experience with software composition analysis and web application security.
Workday Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights a Senior Workday HCM Solution Architect role at IBM Consulting, emphasizing global client collaboration, enterprise-scale HCM implementations, and leadership in hybrid cloud and AI initiatives. The position requires expertise in Workday modules, strategic business alignment, and stakeholder management, with opportunities for professional growth and impactful client outcomes.
Global Commodity Manager - Production Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
This is a sourcing role at IBM focused on Systems Brands Power Storage Mainframe. The position involves managing global suppliers, executing procurement strategies, and collaborating with development teams. It requires strong communication, analytical, and negotiation skills, as well as knowledge of end-to-end sourcing and procurement practices.
Senior Product Manager, API Management
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
The text is a job description for a Senior Product Manager role at IBM Software, focusing on AI and API Management. It highlights the company's culture, the role's responsibilities, and the required skills and experience.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role offers opportunities to work with global clients, drive innovation, and advance career growth through IBM's technology and collaboration. The position emphasizes impactful contributions, technical expertise, and professional development within a supportive ecosystem.
Software Developer Intern 2026 - Poughkeepsie NY
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.
Software Developer Mobile - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. As an Associate, you will work in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. You will use your experience in application development to design, code, test, and provide industry-leading solutions for clients. You will also have opportunities to obtain certifications in cloud technologies and learn updated or new technologies.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client Service Level Agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in the Record to Report domain. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves working in Client Innovation Centers and Delivery Centers, providing technical and industry expertise to clients worldwide. The responsibilities include understanding implementation, converting business requirements, configuring SAP systems, analyzing and troubleshooting defects, and performing testing.
Senior Solution Consultant
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
IBM is seeking a Senior Solution Consultant to lead end-to-end solutioning for complex deals, negotiate winning solutions using IBM offerings, and design complex solution architectures. The role requires 10-12 years of experience, including SAP consulting and at least two full-cycle SAP implementation projects. The candidate will travel to client locations, build technical relationships, and coach other consultants.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer, focusing on hybrid cloud and AI solutions. The role involves end-to-end feature development, stakeholder collaboration, and continuous learning. Required skills include Mulesoft expertise and knowledge of SOA and RDBMS.
Gouverneur(e) des Données Senior (Data Steward)
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a high-tech manufacturing company that values its employees' skills and offers a secure, climate-controlled work environment with competitive compensation and benefits. They are seeking a Data Steward to ensure data governance, quality, and compliance for their analytical and operational processes, using IBM tools like Watsonxgovernance, Watsonxdata, and IBM Knowledge Catalog.