Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Data Engineer with Python
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a role at IBM Consulting focusing on designing, building, and maintaining scalable cloud data and automation solutions using AWS and modern development frameworks. The role involves developing ETL pipelines, automating workflows, and collaborating with various teams to deliver robust infrastructure.
Entry Level Site Reliability Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate in agile teams, and contribute to global growth at IBM. Responsibilities include system monitoring, troubleshooting, deployment, and maintenance, with requirements emphasizing technical expertise in automation, Linux, and cloud technologies.
Application Developer - Commerce Transformation
Company: IBM
Location: CLUJ-NAPOCA, RO
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Commerce Hybris Developer. The position involves designing, developing, and deploying enterprise-level e-commerce solutions using various technologies and methodologies. The role requires strong technical skills, collaboration, and leadership abilities.
Application Developer - IBM Cloud FullStack
Company: IBM
Location: Napoli, IT
Posted Dec 04, 2025
The IBM Client Innovation Center is a dynamic and enthusiastic workplace that promotes a tailored culture leveraging new technologies such as Quantum Computing, Cloud, Artificial Intelligence, Internet of Things, S4 Hana, and modern software development techniques. The center offers a unique experience for talented graduates and professionals to build their skills fast and be involved in challenging leading-edge projects. As a software developer, you will participate in multiple aspects of the software lifecycle, create software to support customers in implementing cloud migration and AI integration paths, and collaborate with other developers.
Principal Software Developer - C & Windows Platform
Company: IBM
Location: BARCELONA, ES
Posted Dec 04, 2025
This job description seeks a Principal Software Developer with expertise in C and Windows platforms to lead technical direction and ensure product stability. Responsibilities include architecture, roadmap management, and mentoring. The role emphasizes collaboration, innovation, and leadership in creating cloud-native solutions.
Project Manager ADM
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation. Responsibilities include managing projects, collaborating with stakeholders, and leveraging technology platforms. Required skills include SAP project management and ServiceNow experience.
SAP Data Lead
Company: IBM
Location: Chicago, US
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Data Migration Lead in IBM Consulting. It highlights the importance of data migration in SAP projects and outlines the key tasks involved, such as project planning, data assessment, stakeholder collaboration, technical execution, testing, documentation, training, compliance, continuous improvement, and leadership. The role requires a bachelor's degree, preferably a master's degree, and hands-on experience in identifying and solving complex business problems, collaborating with data owners and analysts, working with data architects, leading technical aspects of SAP BI solutions, and experience in master data management with SAP MDG.
Senior Strategy Consultant
Company: IBM
Location: WASHINGTON, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The Senior Value Orchestrator role focuses on managing the value lifecycle, developing metrics, and ensuring program outcomes. The position requires 10+ years of experience in program performance measurement and strong analytical and communication skills.
Staff Solutions Engineer (HashiCorp)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Staff Solutions Engineer for HashiCorp's offerings. The position involves providing technical leadership, strategic guidance, and deep expertise to help customers achieve their goals with HashiCorp solutions, particularly in multicloud and hybrid environments. The role requires extensive experience in technical presales, architecture, and consulting, with a focus on strategic influence, technical expertise, execution excellence, and communication skills.
Solutions Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves presales support for IBM's cloud and AI solutions, emphasizing collaboration with clients and teams to drive innovation and career growth.
DevOps Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that makes the world work better by providing hybrid cloud infrastructure to meet clients' demands. The company values creativity, innovation, and collaboration across teams. The IBM Cloud Platform Services team is seeking an experienced DevOps Engineer to join their agile and modern team, responsible for researching, designing, and implementing highly secure and reliable cloud infrastructure using various technologies.
Power Systems Development - Operating Systems, AI Enablement
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that enables the world to work better by providing hybrid cloud infrastructure to meet the demands of heterogeneous environments, data explosion, digital automation, and cybersecurity threats. The company offers opportunities for software engineers, computer scientists, and computer engineers to develop applications, operating systems, performance management, and AI enablement for IBM Power systems. IBM values creativity, innovation, collaboration, and a growth-minded culture.