Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Industry Consultant - Industrial Services
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text is a job description for a consulting role at IBM, focusing on manufacturing clients. It highlights the need for strong consulting skills, project management experience, and knowledge of manufacturing industry systems and technologies. The role involves proposing and executing projects, collaborating with experts, and leveraging IBM's technology portfolio to drive client transformation.
Full Stack Application Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers career growth opportunities in a supportive work environment with benefits like training programs, flexible working arrangements, and industry certifications. The role involves contributing to cloud development projects and working with diverse teams to drive innovation for clients.
Senior SAP ABAP Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as an SAP ABAP Backend Developer. The role involves designing, developing, and maintaining backend solutions within SAP environments, collaborating with functional consultants, architects, and business stakeholders. The position requires extensive ABAP development experience, knowledge of SAP NetWeaver, and familiarity with SAP HANA CDS Views, AMDP, and HANA-optimized ABAP development.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The position involves working on hybrid cloud and AI projects, collaborating with stakeholders, and utilizing various technologies like GoLang, microservices, SQL/NoSQL databases, and Docker. The role requires 5+ years of experience in web application development and knowledge of agile methodologies.
Application Developer-Open Source
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer, highlighting the role's responsibilities, required education, and technical expertise. It emphasizes the chance to work with cutting-edge technologies and collaborate with clients globally to improve hybrid cloud and AI solutions.
Quality Engineer - Automation
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include using WebdriverIO framework with TypeScript and Cucumber BDD, understanding design patterns, source code repositories, CI/CD, and clear communication. Required education is a Bachelor's degree in computer science or related field, with at least 12 years of software testing automation experience. Preferred experience includes knowledge of design creation and execution of test cases, cloud platforms, data quality analysis, and basic data science concepts.
Package Consultant-SAP SCM PP
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.
Data Scientist Intern
Company: IBM
Location: GRONINGEN, NL
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the focus on long-term relationships, collaboration with clients, and working with visionaries across industries. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves building an intelligent automated talent-matching system using NLP techniques to analyze project requirements and CV data, ranking suitable candidates based on skills, experience, and seniority, and providing transparent explanations through an LLM-powered layer.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires experience in ARAS PLM implementation, development, and customization, as well as knowledge of enterprise application deployment methodologies and PLM domain concepts.
Safety & Industrial Hygiene Professional
Company: IBM
Location: Yorktown Heights, US
Posted Dec 04, 2025
This text describes a job role for an Industrial Hygiene Safety professional requiring expertise in occupational safety, health risk management, and program development. It outlines responsibilities such as conducting safety surveys, maintaining regulatory compliance, and collaborating with teams to improve workplace wellbeing.
Gerente de Projetos – Foco em IA e Atendimento ao Cliente
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, professional growth, and technical expertise. It outlines responsibilities like project management, team leadership, and risk governance, along with required qualifications such as a bachelor's degree and experience as an AI project manager.
Senior Principal Consultant or Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job ad describes a role in IBM Consulting focusing on Oracle Cloud Payroll, emphasizing collaboration, innovation, and client impact through strategic partnerships and technology platforms.