Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves collaborating with visionaries across industries, using best practice technologies and tools to develop customized systems. Required skills include proficiency in Java Spring Framework, Spring Boot, RESTful APIs, OOP design patterns, ORM tools, and microservices.
Consultant(e) Stagiaire - Banque-Services financiers-Assurances - IBM France - H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 04, 2025
The text is a job description for a consulting internship at IBM Consulting in the Financial Services sector. The role involves supporting clients in various projects related to process optimization, digitalization, operational efficiency, and cognitive projects. The internship requires a Master's degree, strong communication skills, and proficiency in French and English.
Engenheiro(a) de Dados – Modelagem de Dados
Company: IBM
Location: NO City, BR
Posted Dec 04, 2025
The text describes a career at IBM Consulting, focusing on long-term relationships and close collaboration with clients worldwide. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys for innovative companies. The position requires curiosity, continuous learning, and the ability to challenge norms, present creative solutions, and drive innovative impact. The company culture emphasizes long-term professional growth, development opportunities, and valuing unique skills and experience.
Package Consultant-Workday Recruiting
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include building, automating, and releasing solutions based on client requirements, ensuring integration solutions meet specifications and are delivered on time. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes Workday HCM certification, certification in Recruiting, and experience in leading workshops for WD Recruitment modules. Preferred technical expertise includes proficiency in Core HCM and advanced reporting in Workday, strong analytical skills, and excellent oral, written, and interpersonal skills.
IBM Cloud Backend Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM is seeking a skilled backend developer to join their Infrastructure team. The role involves developing and maintaining high-quality software products using various technologies and programming languages. The company is focused on shifting to a cloud-based model and is looking for experienced cloud software engineers to join their App Dev services development team in India.
SAP HANA SCM EWM Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Brand Technical Specialist. The role involves developing client strategies, defining IBM Cloud solutions, creating proof of concepts, and building relationships with stakeholders. The ideal candidate should have deep expertise in Extended Warehouse Management (EWM) and experience in system customizing, RFUI configuration, and integration with other SAP modules.
InfoSphere Optim Technical Support Professional
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Optim is a data management solution that helps organizations manage data throughout its lifetime. The role involves providing technical support to customers, collaborating with development and support organizations, and contributing to department goals. The position offers opportunities to work with the latest technologies and grow skills in IBM's key data management products.
Entry Level QA/Test Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a QATest Developer role at IBM. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves working with client-server architectures, networking protocols, application development, databases, and creating APIs. The position requires knowledge of Agile and Cloud devOps development methodologies, as well as experience with various programming languages and tools.
HR Onboarding professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The Onboarding Specialist role is crucial in delivering a seamless, engaging, and inclusive onboarding experience for new hires at IBM. The role involves managing end-to-end onboarding processes, acting as the primary point of contact for new hires, conducting orientation sessions, collaborating with internal teams, ensuring compliance, and continuously improving onboarding documentation, workflows, and digital tools. The ideal candidate should have strong Japanese language proficiency, a background in HR operations, and a passion for creating positive employee experiences.
Application Developer-Open Source
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on managing and developing C++ applications. It highlights the importance of technical expertise, problem-solving skills, and communication abilities. The role involves working with clients globally and delivering innovative solutions using IBM's technology platforms.
Senior Solutions Engineer (HashiCorp)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp's platform capabilities. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.
Application Consultant - DevOps
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The job description outlines a role in IBM Consulting focused on designing and implementing CI/CD pipelines, building and optimizing cloud infrastructure on GCP and Azure, ensuring security and performance, and collaborating with solution architects and development teams. The position requires expertise in GCP, containerization, CI/CD tools, IaC, monitoring, and logging, along with strong problem-solving and communication skills.