Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Cyber Security Consultant - Infrastructure Security
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers diverse career opportunities with extensive training, growth, and a supportive work environment, emphasizing innovation and client impact.
Senior Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled Software Developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position requires expertise in database server internals, query optimization, and distributed systems. The company offers opportunities for growth and innovation in a renowned legacy organization.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves collaborating with visionaries across industries, using best practice technologies and tools to develop customized systems. Required skills include proficiency in Java Spring Framework, Spring Boot, RESTful APIs, OOP design patterns, ORM tools, and microservices.
MuleSoft Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career in Salesforce development with opportunities for growth, training, and a supportive culture. The role involves leading projects and integrating technologies, with benefits including flexible work and professional development.
Junior Accountant with French
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM is seeking a dedicated Order Management Specialist to join their team in Krakow. The role involves processing orders for medicines used to treat difficult-to-cure diseases, requiring precision and speed. The ideal candidate should have a strong command of French, good organization skills, and be a team player.
Senior Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for growth, and the role of a Data Engineer. It emphasizes the importance of technical skills, experience with Databricks and Python, and the ability to work in agile environments.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, comprehensive solution delivery, and collaborative global customer success. It highlights the required education, technical expertise, and responsibilities of the role.
Technical Architect (Public Cloud)
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 04, 2025
The text describes a Senior Technical Architect role at IBM Consulting, focusing on designing and implementing complex SAP-based public cloud solutions. The role requires deep technical expertise in SAP landscapes, cloud technologies, and strong leadership skills to guide teams in delivering high-quality, scalable architectures.
Research Intern - Platform for AI
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM India provides solutions and services across various industries. They offer summer internship programs for students to gain industry experience and work on current projects. The internship focuses on creating efficient large language models for enterprises, with a specific emphasis on training, fine-tuning, and inference of language models.
Associate Quality Engineer - Entry Level (Monroe, LA)
Company: IBM
Location: MONROE, US
Posted Dec 04, 2025
The IBM Consulting Associate Program offers a diverse range of clients, professional development opportunities, and a culture of continuous learning and growth. Associates will work in Client Innovation Centers and Delivery Centers, collaborating with visionaries across industries to drive innovation and solve complex business problems using technologies like Java, Jira, and automated testing tools.
Payroll Specialist - Managed Payroll Services - UK
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of a Payroll Specialist at IBM Consulting involves providing exceptional customer service, processing HR and payroll data, resolving queries, maintaining confidentiality, and supporting continuous improvement. The position requires a bachelor's degree, experience with Oracle HR and Payroll, UK payroll administration, and excellent communication skills.
Application Architect-Microsoft Business Applications
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise and driving innovation for clients across various industries.